Allison Hart
Charleston,SC
Summary
Dynamic professional with a strong work ethic and exceptional guest engagement skills, honed at Fleet Landing Restaurant and Bar. Excelled in multitasking and task prioritization, ensuring safety and satisfaction in fast-paced environments. Proven track record in improving service delivery by training staff and enhancing operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Fleet Landing Restaurant And Bar
06.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Lead Hostess
Melfis
09.2021 - Current
- Took reservations, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sailing Mate
Charleston Sailing Charters
03.2023 - 03.2024
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Applied thorough navigation knowledge to determine geographical location and speed with or without assistive devices.
- Took responsibility for ship operations in cases of injury or illness.
Lifeguard Supervisor
Lakeshore Country Club
04.2017 - 09.2021
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Operated, cleaned, and maintained pool water filtrations and water intake and outlet systems.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
Education
Bachelor of Science - Exercise Physiology
West Virginia University
Morgantown, WVBachelor of Science - Exercise Science
College of Charleston
Charleston, SC05-2025
Skills
- Task prioritization
- Strong work ethic
- Multitasking and organization
- Guest engagement
Certification
- First Aid Certification - American Red Cross.
- CPR/AED Certification
Timeline
Server
Fleet Landing Restaurant And Bar
06.2024 - Current
Sailing Mate
Charleston Sailing Charters
03.2023 - 03.2024
Lead Hostess
Melfis
09.2021 - Current
Lifeguard Supervisor
Lakeshore Country Club
04.2017 - 09.2021
- First Aid Certification - American Red Cross.
- CPR/AED Certification
Bachelor of Science - Exercise Physiology
West Virginia University
Bachelor of Science - Exercise Science
College of Charleston
Similar Profiles
Nicholas RettigNicholas Rettig
Bartender at Fleet Landing Restaurant And BarBartender at Fleet Landing Restaurant And Bar
LOKESH YADAVALOKESH YADAVA
Chef at The Landing Restaurant and BarChef at The Landing Restaurant and Bar
Reece HinerReece Hiner
Assistant Manager at Crumps Landing Restaurant and BarAssistant Manager at Crumps Landing Restaurant and Bar