compassionate and detail oriented professional with record of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in the field.
Work History
Server
4 Years 11 Months
Bono's Pit Bar BQ | 09.2021 - Current
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Managed multiple tables efficiently, prioritizing guest needs and requests effectively.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Trained new servers on menu items, service standards, and operational procedures.
Restaurant Hostess
2 Months
Cruisers Grill | 07.2023 - 09.2023
Greeted and seated guests, ensuring a welcoming atmosphere.
Collaborated with servers to optimize table turnover and guest experience.
Provided menu information, addressing customer inquiries promptly.
Monitored dining area for cleanliness, maintaining high standards of presentation.
Preschool Teacher's Assistant
2 Months
Highlands Presbyterian Church | 06.2023 - 08.2023
Supported lead teacher in implementing lesson plans and classroom activities.
Assisted in maintaining a safe and nurturing environment for preschool children.
Organized and prepared teaching materials for daily lessons and activities.
Fostered positive relationships with children, promoting social and emotional development.
Retail Sales Associate
3 Months
Express Clothing Store | 07.2022 - 10.2022
Assisted customers with product selection and inquiries to enhance shopping experience.
Processed sales transactions accurately, ensuring compliance with company policies.
Maintained store presentation standards through effective merchandising and visual displays.
Monitored inventory levels, facilitating timely restocking of merchandise to meet demand.
Education
Cosmetologist - Cosmetology
Florida State College | Jacksonville, FL | 12-2025
High School Diploma
Sandalwood High School | Jacksonville, FL | 05-2024
4.2 GPA
Skills
Exceptional customer service
Customer service
Attention to detail
Service prioritization
Task prioritization
Time management
Service prioritization techniques
Team collaboration
Customer relationship management
Effective problem solving
Efficient conflict resolution
Accomplishments
I graduated my year-long cosmetology program with perfect attendance and had one of the highest GPA's in the class throughout the entirety of my time learning there.