Summary
Overview
Work History
Education
Skills
Languages
Middleinitial
Timeline
Generic

Hannah Ligon

Denton,United States

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Current student at Texas Woman's University looking for a part-time job. Motivated worker who comes into work prepared and ready on a daily basis.

Overview

5
5
years of professional experience

Work History

Server

Mellow Mushroom
Denton, TX
07.2024 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Host, Cashier

Main Event
Frisco, United States
03.2024 - 07.2024
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Processed payments from customers using a POS system.
  • Checked identification for guests who appeared under age 21.
  • Provided excellent customer service by anticipating customer needs.
  • Resolved conflicts between customers when necessary.
  • Enforced all alcohol laws strictly while serving alcoholic beverages.
  • Balanced cash drawers at the end of each shift.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Contributed to team efforts by accomplishing related tasks as needed.

Server, Delivery Specialist

Olive Garden
Plano, United States
03.2023 - 03.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Host

Pinstack
Plano, United States
05.2023 - 07.2023
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Dance Teacher Assistance

Gotta Dance
Plano, Texas
08.2019 - 05.2022
  • Assisted dance professionals in various dance classes, worked closely with dance students one on one assistance, communicated with students, as well as their parents in regard to the individual students progress.

Education

Transient Student -

University of North Texas
Denton, Texas, United States

Psychology -

Texas Woman's University
Denton, Texas, United States

Fine Arts

Collin College
Plano, Texas, United States

Skills

  • Team Collaboration
  • Server Support
  • Team Player Mentality
  • Menu knowledge
  • Positive Attitude
  • Professional Appearance
  • Customer Service Excellence
  • Guest Relations
  • Detail Oriented
  • Decision Making
  • Cash Handling
  • Multitasking Proficiency
  • Empathy and Understanding
  • Organizational Skills
  • Problem Solving Abilities
  • Effective Time Management
  • Up-selling Techniques
  • Active Listening
  • Food Allergy Awareness
  • Adaptable to Change
  • Guest complaint resolution
  • Exceptional Communication
  • Food Running
  • Guest Engagement
  • Safe Food Handling
  • Greeting guests
  • Positive and professional
  • Wine Pairings
  • Cleanliness maintenance
  • Food Delivery
  • Table Bussing
  • Table Setting
  • Menu Memorization
  • Beverage Preparation
  • Guest Seating
  • Check payment processing
  • Dining customer service
  • Strong Work Ethic
  • POS operation
  • Liquor, wine, and food service
  • Guest Relations Management
  • Exceptional customer service
  • Point of Sale (POS) system operations
  • Sales expertise
  • Food safety understanding
  • Performance Improvement
  • Effective customer upselling
  • Suggestive Selling
  • Food station setup
  • Item promotion
  • Menu presentation
  • Ordering Procedures
  • Service prioritization
  • Special dietary requirements
  • Price memorization

Languages

English

Middleinitial

G

Timeline

Server

Mellow Mushroom
07.2024 - Current

Host, Cashier

Main Event
03.2024 - 07.2024

Host

Pinstack
05.2023 - 07.2023

Server, Delivery Specialist

Olive Garden
03.2023 - 03.2024

Dance Teacher Assistance

Gotta Dance
08.2019 - 05.2022

Transient Student -

University of North Texas

Psychology -

Texas Woman's University

Fine Arts

Collin College

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Hannah Ligon