Allison Haynesworth
Charleston,SC
Summary
Seasoned Flight Attendant with background in first-class service on international flights. Experience includes maintaining high standards of safety and customer service, managing in-flight emergencies, and conducting pre-flight briefings. Strengths lie in exceptional interpersonal skills, problem-solving abilities, and commitment to passenger comfort. Prior work has left positive impact through increased customer satisfaction levels and enhanced flight safety procedures.
Overview
8
8
years of professional experience
Work History
Flight Attendant
JetBlue Airlines
Long Island City, NY
11.2022 - Current
- Greeted passengers, answered questions, and directed them to their seats.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Provided assistance to disabled passengers when necessary.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Adhered to company policies regarding security measures and protocol at all times.
FLIGHT ATTENDANT
Alaska Airlines
Seattle
02.2022 - 05.2022
- Conduct pre-flight safety checks, ensuring the plane is clean.
- Demonstrate safety and emergency measures, such as the use of oxygen masks, seat belts, and exit doors.
- Welcome passengers, verifying their tickets, and directing them to their seats.
- Make and serving beverages and food to passengers.
- Respond to passengers' questions about flights, travel routes, and arrival times.
- Attend pre-flight briefings and studying all the details of the flight.
- Lead passengers in case of emergency and giving first aid to passengers, if necessary.
- Offer support to passengers with special needs, including children, disabled persons, and elderly individuals.
FLIGHT ATTENDANT
GoJet Airlines (United Airlines)
Richmond, VA
08.2021 - 02.2022
- Provide safety instructions to passengers prior to takeoff and landing.
- Assist passengers with stowing carry-on luggage in overhead compartments.
- Verify boarding passes and passports for all passengers.
- Greet passengers, answered questions, and directed them to their seats.
- Deliver onboard customer service including food and beverage service.
- Monitor cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Respond to medical emergencies as needed during flights.
- Demonstrate proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
PASSENGER SERVICE SUPERVISOR
Global Aviation Services(Frontier Airline)
Tampa, FL
03.2021 - 08.2021
- Manage and direct the work of all passenger agents on my shift as they process passengers and baggage, and address traveler questions and concerns.
- Oversee passenger agents' work to guarantee satisfactory staffing on your shift.
- Fill in as go-to person for passengers and executives to make them aware of any unpredictable activities, which may create setbacks.
- Be available for directing hands-on preparation for new employees' notices and implement all security guidelines.
Substitute Teacher
Kelly Educational Services
Tampa, FL
03.2019 - 08.2021
- Provided instruction and guidance to students in the absence of a regular teacher.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Collaborated with other teachers to ensure student success.
- Maintained accurate records of student performance, attendance, and behavior.
- Encouraged positive behavior among students through effective communication techniques.
- Supported special needs students by providing individual instruction as needed.
- Ensured that each student had access to appropriate materials and resources.
- Created an environment conducive to learning while managing challenging behaviors.
IN STORE SHOPPER
Instacart
Brandon, FL
10.2019 - 08.2021
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Processed payments and returns accurately and promptly.
- Maintained a clean, organized work area to ensure customer satisfaction.
- Ensured compliance with safety protocols while handling large volumes of merchandise.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Deliver products to customer's home or business.
Transition Clerk
Tatitlek Corporation
El Paso, TX
07.2016 - 07.2018
- Organized and maintained filing systems for confidential documents.
- Assisted service members with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service for service members.
- Maintained inventory levels of office supplies and equipment as needed.
- Performed data entry tasks to update customer accounts records.
- Created memos, letters, emails, reports, presentations as requested by management.
- Provided administrative support such as scheduling appointments or meetings.
- Managed multiple projects simultaneously while meeting tight deadlines.
Education
Ground Security Coordinator -
Frontier Airline
04-2021
Associate of Applied Science - Paralegal Studies
Center Of Advanced Legal Studies
Houston, TX12.2019
Basic Life Support -
American Heart Association
04-2019
Skills
- Flight safety
- Emergency Response Coordination
- Regulatory Compliance
- Emergency Response
- Passenger safety management
- FAA Regulations
Timeline
Flight Attendant
JetBlue Airlines
11.2022 - Current
FLIGHT ATTENDANT
Alaska Airlines
02.2022 - 05.2022
FLIGHT ATTENDANT
GoJet Airlines (United Airlines)
08.2021 - 02.2022
PASSENGER SERVICE SUPERVISOR
Global Aviation Services(Frontier Airline)
03.2021 - 08.2021
IN STORE SHOPPER
Instacart
10.2019 - 08.2021
Substitute Teacher
Kelly Educational Services
03.2019 - 08.2021
Transition Clerk
Tatitlek Corporation
07.2016 - 07.2018
Ground Security Coordinator -
Frontier Airline
Associate of Applied Science - Paralegal Studies
Center Of Advanced Legal Studies
Basic Life Support -
American Heart Association
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