Allison Hopkins
Dayton,OH
Summary
Dedicated food service professional with four years of experience in restaurant operations, specializing in customer service and food preparation. Demonstrates a strong ability to thrive in fast-paced environments while upholding exceptional service standards. Recognized for teamwork and commitment to enhancing the customer experience.
Overview
5
5
years of professional experience
Work History
Server
Hickory Bar-B-Q
Dayton, Ohio
04.2021 - 10.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Shift Manager
Arby's
Dayton, Ohio
06.2019 - 05.2021
- Trained new employees on proper customer service techniques and food handling protocols.
- Inspected dining room serving stations for neatness, cleanliness, adequate supplies of needed items, correct temperature of foods, freshness of products served in accordance with established standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Education
High School Diploma -
Stivers School For The Arts
Dalton, OH05-2019
Skills
- Four Years in Food Service
- Exceptional customer service
- Point of sale (POS) system operations
- Team player
- Friendly and outgoing
- Restaurant and serving experience
- Workflow management
- Attention to detail
Affiliations
- Works with the nonprofit The Parachute People
- Enjoys hiking and skating outdoors
- Mixing music
- Crafting
- Cooking and Baking
Timeline
Server
Hickory Bar-B-Q
04.2021 - 10.2024
Shift Manager
Arby's
06.2019 - 05.2021
High School Diploma -
Stivers School For The Arts
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