Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Allison Hunt

Allison Hunt

Saraland,Alabama

Summary

Multiple position in healthcare field. Compassionate and detail oriented healthcare professional with over 5 years experience in patient care. Skilled in problem solving, active listening, and communication, seeking to leverage these ability in an entry level position at a forward thinking company.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Caregiver

Hughes Home Care
05.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Delivery Courier

DoorDash
08.2020 - Current
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.

Customer Service Representative

Alorica
11.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

EKG Monitor Technician

Mobile Infirmary Hospital
08.2018 - 10.2019
  • Reduced room turnover time by efficiently preparing equipment for incoming patients.
  • Aided in streamlining workflow through proficient multitasking abilities while managing multiple patients'' telemetry simultaneously.
  • Ensured compliance with hospital protocols by consistently following established guidelines for EKG monitoring procedures.
  • Provided ongoing training to new EKG Technicians, enhancing departmental competency levels and improving overall service quality.

Patient Sitter

Mobile Infirmary Hospital
08.2017 - 08.2018
  • Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
  • Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
  • Increased patient morale through engaging conversation and companionship throughout their hospital stay.
  • Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.

Billing/Collection Customer Service Representative

Global Tel Link
06.2009 - 10.2016
  • Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
  • Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
  • Utilized advanced skip-tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
  • Educated customers on their financial obligations, offering guidance on budgeting and repayment options tailored to their individual circumstances.

Education

Master of Science - Healthcare Management

Colorado Technical University
Colorado Springs, CO
02.2021

Bachelor of Science - Human Resources Management, Health Administration

Faulkner University
Mobile, Alabama
05.2018

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Communication
  • Efficient

Certification

Emergency Medical Technician Certificate

CPR certified

Timeline

Caregiver

Hughes Home Care
05.2023 - Current

Customer Service Representative

Alorica
11.2021 - 01.2022

Delivery Courier

DoorDash
08.2020 - Current

EKG Monitor Technician

Mobile Infirmary Hospital
08.2018 - 10.2019

Patient Sitter

Mobile Infirmary Hospital
08.2017 - 08.2018

Billing/Collection Customer Service Representative

Global Tel Link
06.2009 - 10.2016

Master of Science - Healthcare Management

Colorado Technical University

Bachelor of Science - Human Resources Management, Health Administration

Faulkner University

Similar Profiles

CREATE PROFILE
Allison Hunt