Allison Smith
Mustang,OK
Summary
Proven track record of enhancing client satisfaction and repeat business through meticulous attention to detail and exceptional customer service, as demonstrated at Maid in Mustang. Skilled in organizing and leading teams to improve and be more efficient, adept at multitasking and adapting to meet client needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeper
Maid in Mustang
06.2021 - Current
- Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
- Coordinated schedules with manager for a team of 6 employees.
- Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
- Proactively identified maintenance issues during cleaning tasks, notifying clients of potential problems before they escalated.
- Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.
Weight and Cardio Attendant
City of Mustang
04.2021 - 05.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests at front desk.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Enhanced customer satisfaction by addressing concerns and resolving issues promptly and professionally.
- Conducted guided tours for potential members, showcasing gym facilities and services.
Education
Certificate - Computer Aided Drafting And Design
Canadian Valley Technology Center
El Reno, OK05.2020
Skills
- Teamwork
- Organizing abilities
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Canva
- Media Design
Websites
Accomplishments
- Promoted to Housekeeping Manager for exceeding company goals and expectations for 12 months.
- Worked overtime hours during the busy season at the request of management.
Volunteer Work
2014-2019 Christ's Legacy Church
Children's Tech and Media Leader
- Designed photos, videos, logos, and other media in the children's department for weekly services and events using software such as Canva and Picsart.
- Utilized ProPresenter software to create engaging visual presentations for services
- Operated soundboards, ensuring high quality audio for services and events.
- Coordinated lighting design and execution for various productions.
- Lead other volunteers on service lineups and expectations for the week.
- Assisted children's director with event organizing, monthly set designs, and set up for events.
- Trained all children's tech volunteers on all computer systems, lights. and sound.
May 2024- present Discovery Church Yukon
Children's Tech and Media Volunteer
- Utilized ProPresenter software to create engaging visual presentations for services
- Operated soundboards, ensuring high quality audio for services and events.
- Coordinated lighting design and execution for various productions.
Affiliations
- Skills USA
Certification
Autodesk Maya
Languages
English
Native or Bilingual
Timeline
Housekeeper
Maid in Mustang
06.2021 - Current
Weight and Cardio Attendant
City of Mustang
04.2021 - 05.2022
Autodesk Maya
Certificate - Computer Aided Drafting And Design
Canadian Valley Technology Center
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