Allison Jenkins
Wigwam Golf Club
SURPRISE,AZ
8
years of professional experience
Proactive and engaging professional with extensive experience in customer service and team building within the golf industry. Expertise in organizing tournaments and events, ensuring a welcoming environment for members and guests, and promoting strong communication among team members.
Work History
Player Service Supervisor
5 Years 1 Month- Developed strong communication skills within the team, fostering a positive atmosphere and promoting teamwork.
- Responded promptly to customer needs, maintaining professionalism in challenging situations.
- Developed relationships with members and guests, fostering a welcoming environment that encouraged repeat visits.
- Assisted in setting up tournaments and special events.
- Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies.
- Conducted routine maintenance checks on golf carts and reported any issues.
Golf Shop Attendant
2 Years 5 Months- Assisted customers with equipment selection and merchandise inquiries.
- Maintained cleanliness and organization of shop displays and merchandise areas.
- Processed sales transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Conducted inventory checks to ensure stock availability and accuracy.
Education
Associate of Science - Business
Skills
Customer service
Point of sale
Equipment maintenance
Staff training
Team building
Project management
Timeline
Player Service Supervisor
Wigwam Golf Club
07.2021 - CurrentRead More
Golf Shop Attendant
Lake Havasu Golf Club
02.2019 - 07.2021Read More
Maricopa Community Colleges, Estrella Mountain Community College
Associate of Science from Business
Read More