Allison Johnson
Catskill,NY
Summary
Results-driven Senior Packaging Technician with a strong focus on safety and compliance. Proven ability to enhance operational efficiency through effective machinery operation and critical thinking.
Overview
7
7
years of professional experience
Work History
Senior Packaging Technician
Haleon
Oak Hill, NY
07.2023 - Current
- Operated packaging machinery to ensure efficiency and quality standards
- Conducted routine inspections to maintain compliance with safety regulations
- Collaborated with quality control team to identify and resolve packaging defects
- Conducted quality control inspections to maintain product integrity and compliance standards.
- Implemented safety protocols to uphold workplace safety and regulatory requirements.
Crew Member Team Leader
Dunkin' Donuts Franchising
Catskill, NY
06.2019 - 07.2023
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored new team members on service protocols and food preparation standards.
- Resolved customer complaints effectively, fostering a positive dining experience and loyalty.
- Executed promotional campaigns, driving increased sales through strategic upselling techniques.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Implemented targeted sales strategies to enhance revenue generation and market presence.
Residential Support Specialist
ARC Mid-Hudson
Catskill, NY
07.2020 - 05.2023
- Developed and implemented individualized support plans, enhancing quality of life for clients.
- Coordinated daily living activities for individuals, fostering independence and personal growth.
- Enhanced residents'' quality of life by implementing individualized support plans and daily routines.
- Ensured compliance with local regulations governing residential support services through careful documentation of all relevant activities conducted within the facility.
- Administered medications as prescribed by healthcare professionals, ensuring proper dosage and adherence to medication regimens.
- Assisted residents with personal care tasks, ensuring their health, hygiene, and well-being were maintained at all times.
- Fostered collaborative partnerships with residential coordinators and house managers to enhance community engagement and support.
Education
Associate of Science - Business Administration And Management
Columbia Greene Community College
Hudson, NY08-2026
High School Diploma -
Catskill Senior High School
Catskill, NY06-2016
Skills
- Product inspection
- Machinery operation
- Safety and compliance
- Active listening
- Critical thinking
- Data entry
- Behavior redirection
- Patience
- Client support
- Complaint handling
- Staff training and development
- Team motivation
Timeline
Senior Packaging Technician
Haleon
07.2023 - Current
Residential Support Specialist
ARC Mid-Hudson
07.2020 - 05.2023
Crew Member Team Leader
Dunkin' Donuts Franchising
06.2019 - 07.2023
Associate of Science - Business Administration And Management
Columbia Greene Community College
High School Diploma -
Catskill Senior High School