Allison Kelley
Ithaca,NY
Summary
Versatile Human Resources Specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with 5 plus years of experience in client facing, project-based work. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Benefit and Project Specialist
Arnot Health
Elmira, NY
10.2023 - Current
- Assists employees in understanding their benefits and eligibility criteria by providing detailed information and support.
- Coordinates benefits administration activities such as enrollments, changes, terminations and transfers while providing incredible customer service.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Communicates effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and retirement benefits.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Resolved retiree account participant inquiries related to eligibility, vesting, contributions, distributions, loans and other benefits issues related to 401, 403, 457 and defined benefit pension plans.
Human Resource Manager in Succession
Cascades Containerboard Packaging & Greenpac Mill
Niagara Falls, NY
07.2022 - 09.2023
- Partnered with the management team(s), including HR Manager(s), to understand and execute the organization’s talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
- Planned and organized employee-focused events and programs to drive engagement, workplace satisfaction, and instantaneous feedback about their career at Cascades.
- Assisted in managing the talent acquisition process, including: recruitment, interviewing, and hiring of qualified job applicants; collaborates with departmental managers to understand skills and competencies required for openings.
- Implemented learning and development programs and initiatives that provide internal development opportunities for employees.
- Supported the HR Manager in maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Identified operational weaknesses to improve or innovate people, programs and processes regarding employee engagement.
Director of Finance
Boston College Office of Graduate Student Life
Chestnut Hill, MA
08.2021 - 05.2022
- Refined new internal financial system to maximize efficiency when processing financial form submissions
- Collected and performed reconciliation functions for thirty+ graduate student organization accounts every month
- Hosted one-on-one office hours with organization treasurers to problem-solve organizational issues and answer questions
- Developed new comprehensive training modules for incoming treasurers to teach them their responsibilities and how to complete them for future applicability.
Career Development Intern
Tompkins Cortland Community College
Dryden, NY
06.2021 - 08.2021
- Prioritized and created accessible resources and educational content on various career development topics, including content specifically for underserved populations
- Designed inclusive programming and events for fall and spring semesters on topics of career exploration and readiness
- Supported the implementation and marketing of Handshake, employment software, and created instructional handouts and marketing materials
- Developed resources and materials for employers, which may include inclusive hiring practices, Handshake guides, and on-campus recruiting surveys.
Student Leadership Consultant
Ithaca College Office of Student Engagement
Ithaca, NY
08.2018 - 05.2021
- Managed student engagement through event management, creative problem solving, conflict resolution, and communication strategizing
- Developed social media campaigns to create awareness about campus resources
- Led five project event teams in creating promotional materials, planning workshops and retreats, and distributing bi-weekly newsletters
- Consulted with student organizations to increase operational outreach and success through recruitment techniques, team building, organizational development, and relationship management.
- Represented organizations equally and accurately to assist students seeking involvement opportunities.
- Liaised as content expert to increase student involvement in clubs, student organizations and service opportunities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
Master of Science - Leadership and Administration: Human Resource Management
Boston College
Bachelor of Science - Business Administration And Management
Ithaca College
Skills
- Employee Engagement
- Internal Marketing and Design
- Customer Service
- Continuous Improvement Focused
- Data and Compensation Analytics
- Benefits Explanation and Administration
- Verbal and Written Communication
- Special project completion
- Relationship Building
- Hiring and Onboarding
- Proficient in UKG Kronos, Microsoft Suites including Sharepoint sites
Affiliations
Active member of Society of Human Resource Management (SHRM), currently studying for SHRM-CP exam
Certification
2020 Photoshop, CC Essential Basics Certificate, 2018 Certified Excel Specialist through Microsoft Corporation, 2018 Bloomberg Market Concept (BMC) Certification
Timeline
Benefit and Project Specialist
Arnot Health
10.2023 - Current
Human Resource Manager in Succession
Cascades Containerboard Packaging & Greenpac Mill
07.2022 - 09.2023
Director of Finance
Boston College Office of Graduate Student Life
08.2021 - 05.2022
Career Development Intern
Tompkins Cortland Community College
06.2021 - 08.2021
Student Leadership Consultant
Ithaca College Office of Student Engagement
08.2018 - 05.2021
Master of Science - Leadership and Administration: Human Resource Management
Boston College
Bachelor of Science - Business Administration And Management
Ithaca College
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