Allison Kinder
Clinton,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Secretary
Kinder Electric Company
01.2017 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Responded to inquiries from callers seeking information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Barista Shift Lead
Coffee Corner
03.2017 - 06.2021
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
Bachelor of Science - Nursing
Indiana State University
Terre Haute, IN12.2023
Associate of Arts -
Heartland Community College
Normal, IL 05.2021
Skills
- Assessment Scheduling
- Time Management
- Database Administration
- Efficient Service
- Logical Reasoning
- Complaint Handling
- Verbal and Written Communication
- Teamwork and Collaboration
Certification
Basic Life Support (CPR and AED) - Renewable in October 2024
Timeline
Barista Shift Lead
Coffee Corner
03.2017 - 06.2021
Office Secretary
Kinder Electric Company
01.2017 - Current
Bachelor of Science - Nursing
Indiana State University
Associate of Arts -
Heartland Community College
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