Allison LECLOUX
GULFPORT,MS
Summary
Rigorous and organized, yet calm and pragmatic, knowing how to handle the most critical situations in a professional manner. Over four and a half years of experience in the textile industry. Skilled professional who knows how to handle all aspects of the customer relationship from start to finish, from initial inquiries to order delivery and payment receipt. A perfectionist at heart always eager to optimize service quality. Excellent aptitude to collaborate with the various departments of the company in order to better serve and contribute to its development, excellent team spirit.
Overview
7
7
years of professional experience
Work History
International Sales Assistant
LEBON International sarl
02.2022 - 07.2023
- Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; and notifying various departments and customers
- Provides product, sales and pricing information by clarifying customer requests, selecting appropriate information, forwarding information and answering questions
- Provides sales and projection results by preparing and forwarding sales tracking reports
- Forwards samples by entering requests, arranging shipments, and notifying customers
- Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses and forwarding for reimbursement.
Sales Administration Assistant
LEBON International sarl
03.2019 - 02.2022
- Ensure the bond between the customers and the suppliers of the company
- Manage customer orders from entry to payment, ensure logistics follow-up and stock keeping.
- Edit invoices and follow up on invoicing, prepare delivery orders and resolve transport problems with the service provider, regularly update the customer database.
- Update schedules and dashboards, respond to various customer requests and play a support role when necessary.
Customer Quality Agent
Avery Dennison
11.2018 - 01.2019
- Link between customers and the company, providing product / service information, answering questions and resolving issues and maintaining high customer satisfaction.
Expeditor
John Zink Hamworthy
09.2018 - 10.2018
- Facilitation of processes: determine all the different modes of transporting goods
- Follow-up of purchase orders, control of manufacturing progress at the supplier concerning quality, packaging, compliance with standards and deadlines
- Coordination with the project engineer and the warehouse manager
- After-sales follow- up.
Entertainer Head
Hifly Animazione
05.2017 - 10.2017
- In charge of all leisure activities, direct contact with the various providers
- Design of the program of activities according to tourist’s needs, ensure their pedagogical consistency and ensure the good quality of the material
- Manage a team of holyday entertainers and coordinate their activities.
Administrative Assistant
Mississippi Gulf Coast Chamber of Commerce, Inc
03.2016 - 06.2016
- Provide general management, coordination and administrative support for the activities of the
- Mississippi Chamber of Commerce
- Serve as the communications liaison and specialist for all House work programs
- Help organize events, make invitation lists, prepare rooms, perform various administrative tasks, etc.
Education
Bachelor in Tourism - Tourism
Haute Ecole Charlemagne Les Rivageois
LIEGE06.2016
Skills
- Excel
- PowerPoint
- Word
- Outlook
- Office 365
- SAP
- Sage
- Professional Relationships
- Supporting International Sales Teams
- Customer Inquiries
- Effective Customer Communication
- Active Listening Skills
- Client Satisfaction
- Customer Service
- Quote and Proposal Management
Additional Information
- https://www.linkedin.com/in/allison- lecloux-, 87726331/
- 23/06/1990
- Belgian
- Driving License
- Single
Languages
French
Native or Bilingual
Italian
Native or Bilingual
Spanish
Elementary
English
Full Professional
Timeline
International Sales Assistant
LEBON International sarl
02.2022 - 07.2023
Sales Administration Assistant
LEBON International sarl
03.2019 - 02.2022
Customer Quality Agent
Avery Dennison
11.2018 - 01.2019
Expeditor
John Zink Hamworthy
09.2018 - 10.2018
Entertainer Head
Hifly Animazione
05.2017 - 10.2017
Administrative Assistant
Mississippi Gulf Coast Chamber of Commerce, Inc
03.2016 - 06.2016
Bachelor in Tourism - Tourism
Haute Ecole Charlemagne Les Rivageois
Similar Profiles
Manos GryllakisManos Gryllakis
Senior Bunker Trader at Glander International Bunkering SarlSenior Bunker Trader at Glander International Bunkering Sarl
Eng. Michael Farin, PMPEng. Michael Farin, PMP
Project Control Manager at Hawk International & Construction Djibouti SARLProject Control Manager at Hawk International & Construction Djibouti SARL
SANDEEP SANDEEP null
RESTURENT OWNER/ RESTURENT GENERAL MANAGER at PARM INTERNATIONAL SARLRESTURENT OWNER/ RESTURENT GENERAL MANAGER at PARM INTERNATIONAL SARL