Allison Lee
Jacksonville
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Sally Beauty
Jacksonville
05.2025 - Current
- Assisted customers in selecting beauty products and provided product recommendations.
- Maintained store cleanliness and organized product displays for visual appeal.
- Operated point-of-sale system to process transactions efficiently and accurately.
- Stocked shelves with merchandise, ensuring items were properly labeled and displayed.
- Engaged with customers to understand their needs and provide exceptional service.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Participated in team meetings to discuss sales strategies and promotional events.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Collaborated with team members to achieve store goals and maintain a positive environment.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Fast Food Worker
Qdoba
Jacksonville
02.2024 - 08.2025
- Prepared food items according to Qdoba's quality standards and recipes.
- Operated kitchen equipment to ensure safe and efficient food preparation.
- Assisted customers with menu choices and provided exceptional service.
- Collaborated with team members to manage peak service times effectively.
- Trained new employees on operational procedures and customer service standards.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Greeted customers and took their orders in a friendly and efficient manner.
Bakery Clerk
Publix
Jacksonville
04.2023 - 07.2023
- Assisted customers with product selections and answered bakery-related inquiries.
- Maintained cleanliness and organization of bakery display cases.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Provided exceptional customer service by addressing concerns promptly.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Provided excellent customer service to foster satisfaction and loyalty.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
Education
High School Diploma -
Douglas Anderson School of The Arts
Jacksonville, FL06-2023
Some College (No Degree) - Criminal Justice
University of North Florida
Jacksonville, FLSkills
- Customer service
- Visual merchandising
- Product knowledge
- Point-of-sale operation
- Inventory management
- Retail sales strategies
- Team collaboration
- Conflict resolution
- Effective communication
- Attention to detail
- Process efficiency
- Rapport development
- Teamwork and collaboration
- Phone etiquette
- Reliability and punctuality
- Trend awareness
Timeline
Retail Sales Associate
Sally Beauty
05.2025 - Current
Fast Food Worker
Qdoba
02.2024 - 08.2025
Bakery Clerk
Publix
04.2023 - 07.2023
High School Diploma -
Douglas Anderson School of The Arts
Some College (No Degree) - Criminal Justice
University of North Florida