Allison Lewis
Newton,IL
Summary
Organized and dependable candidate. Successful at managing priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Joint Active Systems
Effingham, IL
06.2025 - 03.2026
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Processed orders efficiently through internal systems, minimizing errors.
- Developed knowledge of products to provide informed recommendations to customers.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained up-to-date knowledge of product and service changes.
Farm Helper
James Lewis
Alma, IL
01.2020 - 01.2024
- Maintained cleanliness of equipment and farm use, promoting a safe working environment.
- Observed animals and notified if any sign of illness.
Restaurant Hostess
Buffalo Wild Wings
Effingham, IL
11.2022 - 07.2023
- Greeted guests warmly and managed waitlists efficiently to enhance customer experience.
- Assisted in seating arrangements, optimizing table turnover for maximum capacity.
- Communicated effectively with kitchen and serving staff to ensure timely service delivery.
- Managed cash transactions daily and efficiently.
Education
No Degree - Nursing
Lakeland College
Mattoon, ILHigh School Diploma -
South Central High School
Farina, IL2023
Skills
- Excellent Communication
- Computer Skills
- Team Building
- Organization Skills
- Customer service
- PPE use
- Call center experience
Timeline
Customer Service Representative
Joint Active Systems
06.2025 - 03.2026
Restaurant Hostess
Buffalo Wild Wings
11.2022 - 07.2023
Farm Helper
James Lewis
01.2020 - 01.2024
No Degree - Nursing
Lakeland College
High School Diploma -
South Central High School