Allison Love
Summary
Dependable team player equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and a hardworking approach. Seeks opportunities to go beyond basics, improve processes and increase customer satisfaction.
Overview
17
17
years of professional experience
Work History
Certified Medical Assistant
High Point Pediatrics
04.2025 - Current
- Handling multiple responsibilities in a fast-paced environment while showing compassion to patients and maintaining professionalism,
- Applied medical terminology to accurately transcribe medical recordings
- Scheduling and appointment coordination. Managing calendars, appointments, and patient flow efficiency.
- Maintained a neat and organized area to ensure a professional appearance
- Assisted in the administration of medications, including injections, and monitored patient responses to medications
- Documented patient histories, vital signs, and test results accurately and efficiently, ensuring accurate record keeping
- Responded to patient inquiries and provided education and guidance to ensure that they understood their care plan
Optometry Technician
Triangle Vision
09.2023 - 04.2025
- Registering patients
- Assisting with administrative tasks
- Highly organized and detail-oriented
- Provide excellent customer service and administrative support.
- Ability to multitask and prioritize tasks efficiently
- Verify insurance plans
- Maintaining HIPPA compliance
- Scheduling appointments
- Ordering supplies
- Referrals
- Maintaining good documentation
- Collection patient history
CMA
UNC Regional Physicians Pediatrics
07.2016 - 04.2018
- Assisted physicians and clinicians with examinations, procedures and vital signs monitoring.
- Provided clinical support for patient care delivery.
- Prepared patients for examinations, procedures and treatments.
- Organized, reviewed and forwarded incoming test results to care teams.
- Supported front office billing, scheduling and patient check-ins.
- Prepared specimens for outside lab testing.
- Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions.
- Sterilized and positioned instruments and equipment for examinations and procedures.
- Prepared and administered medications and vaccines to patients.
- Answered phone calls and scheduled or followed-up on appointments.
Certified Medical Assistant
Cornerstone Pediatrics
11.2009 - 07.2016
- Processed referrals and authorizations by verifying insurance status and qualification factors for each patient's insurance plan.
- Supported front office operations through billing, scheduling, and patient check-ins.
- Reviewed pre-visit requirements for exams and ensured availability of test results in EMR.
- Prepared treatment rooms and maintained patient information, including vital signs, in electronic medical records.
- Tested and re-calibrated medical equipment to meet strict performance standards.
Education
Medical Coding -
Randolph Community College
ArchdaleCertified Medical Assistant - undefined
NCCT
High PointSkills
- Medical terminology
- Documentation and recordkeeping
- Vital signs and examinations
- Clinical applications
- Medical records confidentiality
- Medical front desk management
- Patient relations
- HIPAA compliance
- Billing/Payment
- Patient scheduling
Timeline
Certified Medical Assistant
High Point Pediatrics
04.2025 - Current
Optometry Technician
Triangle Vision
09.2023 - 04.2025
CMA
UNC Regional Physicians Pediatrics
07.2016 - 04.2018
Certified Medical Assistant
Cornerstone Pediatrics
11.2009 - 07.2016
Certified Medical Assistant - undefined
NCCT
Medical Coding -
Randolph Community College