Allison Magruder
Kirksville,MO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Thorough team contributor with strong problem-solving capabilities. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Insurance Research Specialist
Northeast Missouri Health Council
Kirksville, MO
08.2020 - Current
- Answers incoming calls and emails regarding patient and clinic billing questions
- Mediates between patients and insurance companies to coordinate and negotiate reimbursement payments for treatment
- Posts dental/medical insurance payments received on accounts daily
- Researches dental/medical insurance denials; communicates with insurance companies regarding claims corrections and appeals
- Reviews credits and overpayments on all accounts; processes and posts patient and insurance refunds on accounts
- Reduces errors in patient billing statements by consistently reviewing and verifying data input and calculations
Receptionist/Administrative Assistant
Partners by Design
Chicago, IL
01.2019 - 04.2020
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Welcomed visitors and gathered nature of visit
- Provided internal staff of 80+ members with clerical and administrative needs
- Assisted with Accounts Payable duties, including filing vendor invoices, reviewing expenses, and processing monthly closures
- Sorted incoming mail and directed to correct personnel; prepared packages for shipment, pickup and courier services
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Assisted with organization of company functions and events
Production Assistant
Sinclair Broadcast Group (KTVO-TV)
Kirksville, MO
01.2013 - 01.2019
- Directed presentation of live news and supervised news and production staff to ensure broadcasts ran smoothly
- Performed editing and media management tasks
- Operated soundboard, teleprompter, and other hardware on-air
Produce Associate
Hy-Vee
Kirksville, MO
12.2020 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Education
Bachelor of Arts - Communication
Truman State University
KIRKSVILLE, MO01.2018
Skills
- Strong communication and interpersonal skills
- Critical thinking
- Resourcefulness
- Administrative duties
- Data entry
- Insurance billing knowledge
Timeline
Produce Associate
Hy-Vee
12.2020 - Current
Insurance Research Specialist
Northeast Missouri Health Council
08.2020 - Current
Receptionist/Administrative Assistant
Partners by Design
01.2019 - 04.2020
Production Assistant
Sinclair Broadcast Group (KTVO-TV)
01.2013 - 01.2019
Bachelor of Arts - Communication
Truman State University