Allison Marshall
Pittsfield,MA
Summary
Excellent communicator with strong background cultivating positive relationships and exceeding goals. Supports and advocates for patients' needs and promotes safety and security. Respectful of patients' integrity, rights, and personal information. Proactive conflict-management expert with a passion for patient care.
Overview
2
2
years of professional experience
Work History
Behavioral Health Technician
Swift River
Cummington
07.2022 - Current
- Conducts safety checks on patient rooms and common areas each hour throughout the day
- Protects patients by maintaining patient safety during and between scheduled activities
- Monitors behaviors and uses customized and caring approaches
- Aids in de-escalating potential and active ATA risks
- Assists in developing coping skills and relapse prevention strategies for patients during their recovery process.
Shift Leader
Dunkin
Pittsfield
03.2022 - 07.2023
- Communicated, trained, and promoted quality standards to team members
- Scheduled employee breaks according to labor laws and company policy
- Assigned tasks to employees based on their skills and abilities
- Responded to all customer concerns or issues promptly and professionally.
Education
Apponequet Regional High School
06.2015
Skills
- Patient protection
- Conflict Resolution
- Empathy and compassion
- Professional boundaries maintenance
- Problem-solving abilities
- Continuous learning
Timeline
Behavioral Health Technician
Swift River
07.2022 - Current
Shift Leader
Dunkin
03.2022 - 07.2023
Apponequet Regional High School
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