Allison Martin
Dover,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bookkeeper
Weis Markets Inc
York, PA
07.2023 - Current
- Handled large amounts of cash and balanced drawers daily.
- Full balanced cash self check out every two weeks to ensure no overage or shortages.
- Performed daily safe counts.
- Troubleshot shortages or overages
- Prepared bank deposits of Cash, Weis Coin and Checks.
- Handled any discrepancies
- Made corrections on Lottery, Money Orders, Check Free and other related transactions.
- Responded to emails daily
- Did daily bookwork such as weekly and daily lottery inventory, coupons, refunds, lottery, money orders, check free, donations, stamps.
- Recorded and reconciled drawer balances.
- Monitor the performance of cashiers and tracked any over or shorts in cash. And provided feedback to management.
- Performed pickups and loans of cash
- Operated Front End equipment such as registers and self checkout devices
- trained and retrained associates to ensure high levels of productivity, speed and accuracy.
- Maintained knowledge of weekly or monthly Ads or marketing promotions to ensure all customer questions get answered.
- Answered and made phone calls to appropriate personnel
Customer Service Associate
Weis Markets Inc
Elkridge, MD
06.2022 - Current
- Greeted customers and identified their needs.
- Resolved customer inquiries in a timely manner.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Proceeded and rung up Money Orders, Western Union, Check Free Pay, and Lottery
- Performed additional duties as assigned by management team.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations.
Receptionist
Nail and Hair Care Spa
Elkridge, MD
01.2018 - 03.2020
- Greeted customers and provided them with assistance.
- Answered incoming phone calls and made phone calls to appropriate personnel
- Maintained a neat and organized reception area and did daily cleaning and up keep for spa such as laundry, mopping, and vacuuming.
- Scheduled and confirmed appointments.
- Updated daily log book with information about appointments and customer information.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Long Reach High School
Columbia, MD05-2023
Skills
- Cash Deposit Management
- Budget Management
- Financial Recordkeeping
- Accounting And Bookkeeping
- Order Processing
- Financial Reporting
- Data Entry
- Cash Control Accuracy
- Cash Drawer Balancing
- Supply Ordering
- Wire Transfers
- Check Processing
- Gas Certified
- Communication
- Sales/ Retail
Accomplishments
Made Honor Roll my junior and senior year of high school and earned certificates of completion in career research and development.
Earned a certificate for recognition of excellence and determination by my counselor and principal.
Certification
- Gas Certified
- Compliance Officer
Timeline
Bookkeeper
Weis Markets Inc
07.2023 - Current
Customer Service Associate
Weis Markets Inc
06.2022 - Current
Receptionist
Nail and Hair Care Spa
01.2018 - 03.2020
Long Reach High School