Allison Martinez
Reno
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Server
Morningstar Senior Living
Sparks, NV
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hostess
Bjs Restaurants Inc
Sparks, NV
04.2023 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Took reservations by phone, answered customer questions, and informed of accurate wait times
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance
Team Member
Port Of Subs
Sparks, NV
01.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Associate of Science - Nursing
Truckee Meadows Community College
Reno, NV06.2026
High School Diploma -
Spanish Springs High School
Sparks, NV06.2024
Skills
- Warm and Friendly
- Cleanliness standards
- Professional Appearance
- Guest Satisfaction
- Guest Flow
- Service Prioritization
- Conflict and Complaint Resolution
- Interactive Communication Skills
- Active Listening and Communication
Timeline
Server
Morningstar Senior Living
07.2023 - Current
Hostess
Bjs Restaurants Inc
04.2023 - 06.2023
Team Member
Port Of Subs
01.2022 - 03.2023
Associate of Science - Nursing
Truckee Meadows Community College
High School Diploma -
Spanish Springs High School