Allison Meng
Summary
Versatile server/bartender with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Server, Bartender
Bellerive Country Club
11.2022 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
Lead Server, Bartender
Southwind Golf & Dining
04.2020 - 07.2022
Education
No Degree - Exercise Science, Strength & Conditioning
Auburn University
Auburn, ALBachelor of Science - Pre-Athletic Training M.S.
Lindenwood University
St. Charles, MO05.2025
Associate of Science - Exercise Science
Garden City Community College
Garden City, KS05.2022
Skills
- Guest Relations Management
- Service Prioritization
- Organization and Efficiency
- Critical Thinking
- Leadership
Certification
- American Red Cross RTE Adult and Pediatric First Aid/CPR/AED
- CITI Biomedical Conduct of Research Certification
Timeline
Lead Server, Bartender
Bellerive Country Club
11.2022 - Current
Lead Server, Bartender
Southwind Golf & Dining
04.2020 - 07.2022
No Degree - Exercise Science, Strength & Conditioning
Auburn University
Bachelor of Science - Pre-Athletic Training M.S.
Lindenwood University
Associate of Science - Exercise Science
Garden City Community College
- American Red Cross RTE Adult and Pediatric First Aid/CPR/AED
- CITI Biomedical Conduct of Research Certification
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