Allison Miller
St Petersberg,FL
Summary
Student pursing a degree in psychology/ social work looking to gain experience in the field. Enthusiastic and eager to build a resume in the social work field and specifically hone in on assisting refugees. Prior experience in working in the customer service field and handling day to day problems professionally. Compassionate and inspired to help others create positive changes.
Overview
8
8
years of professional experience
Work History
Volunteer
St Petersburg Community College
08.2023 - Current
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Server
Restaurants
01.2016 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Psychology
St. Petersburg College
Clearwater, FL01.2022
High School Diploma -
Chamberlain High School
Tampa, FL05.2013
Skills
- Answering Phones
- Operations Support
- Clerical Support
- Food Distribution
- Teamwork and Collaboration
- Adaptability and Dependability
- Positive Attitude
- Attention to Detail
- Community Service
- [State] Driver's License
Timeline
Volunteer
St Petersburg Community College
08.2023 - Current
Server
Restaurants
01.2016 - Current
Psychology
St. Petersburg College
High School Diploma -
Chamberlain High School
Similar Profiles
Melvin Shepard JrMelvin Shepard Jr
Program Manager at St. Pete Works -St. Petersburg CollegeProgram Manager at St. Pete Works -St. Petersburg College
Kerri KendrickKerri Kendrick
Campus Officer at St. Petersburg CollegeCampus Officer at St. Petersburg College
Samanth DiasSamanth Dias
Student Support Specialist at St. Petersburg CollegeStudent Support Specialist at St. Petersburg College
TRESSE BARNETTTRESSE BARNETT
Senior Account Manager at CventSenior Account Manager at Cvent
Dillon HardenbrookDillon Hardenbrook
HVAC Technician at Touchstone Heating And AirHVAC Technician at Touchstone Heating And Air