Allison Monahan
Wakefield,,Virginia
Summary
Dynamic professional with a strong background in customer service, administration, and sales. Adept at managing robust lead pipelines, navigating client needs, and providing exceptional service to diverse populations. Proven ability to excel in fast-paced environments while maintaining accuracy and confidentiality, particularly in healthcare and HIPAA-compliant settings. Skilled communicator with expertise in CRM tools, organizational processes, and technical platforms to deliver seamless client experiences. Driven to connect individuals with life-changing services, fostering trust and satisfaction at every stage of the enrollment journey.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Elementary Teacher
Surry County Public Schools
Surry, VA
07.2024 - Current
- Develop lesson plans for teaching reading, science, and math
- Develop lessons and activities collaboratively with co-teachers
- Guide students on effective social interaction
- Assess students' skills and competencies
- Instruct whole groups or smaller groups of students.
- Grade students' assignments
- Communicate with parents and administration about student progress
- Work with students individually to help them overcome specific learning challenges
- Prepare students for mandatory state assessments
- Document and analyze student assessment data
- Established and maintained classroom behavior standards
Daycare Teacher
Tidewater Academy
Wakefield, VA
02.2014 - 07.2024
- Observe and monitor the activities of fifteen to twenty-five children
- Organize and participate in recreational and educational activities with children
- Communicate daily with parents, faculty, and administrators
- Prepare two meals a day for children along with refreshments
- Ensure classroom areas are kept clean by disinfecting surfaces and organizing materials
Store Clerk and Customer Service Rep
Plantation Peanuts
Wakefield, VA
08.2014 - 12.2019
- Operate Square Register (POS) to process an average of over a hundred sales a day
- Maintain and rotate stock in the retail store
- Answer phone calls and enter orders into the computer system in the main office
- Develop Excel spreadsheets for large corporate orders and bulk wholesale orders
- Perform daily cleaning tasks
Pharmacy Manager
Wakefield Pharmacy
Wakefield, VA
05.2017 - 06.2019
- Operate Register (POS) to process sales
- Maintain and rotate pharmaceutical stock
- Coordinate the ordering of seasonal items within the allocated budget.t
- Enter and maintain prescription record details into computer database systems
- Trained extensively in HIPAA compliance
- Operate QuickBooks for store account management
- Trained and supervised a team of five employees.
Teacher's Assistant
Tidewater Academy
Wakefield, VA
08.2015 - 05.2016
- Selected tasks for twelve children grounded in educational research
- Ensure classroom areas are kept clean by disinfecting surfaces and organizing learning materials.
- Contributed to meal preparation for children daily
- Regulate a two-hour rest time by ensuring the children have an adequate environment for sleep.
- Communicate with parents, faculty, and administrators on a daily basis
- Maintain records of daily information on each child
Education
Interdisciplinary Studies - Education and Business
Liberty University
Lynchburg, VA01.2024
Associate of Science - General Studies
Richard Bland College of William And Mary
Petersburg, VA05.2022
Skills
- Customer service
- Computer system literacy
- Organizational skills
- Communication skills
- Time management
- Documentation review
- Leadership
- Records Management
Certification
First Aid, CPR and AED certified, 2024-2026
References
References available upon request.
Timeline
Elementary Teacher
Surry County Public Schools
07.2024 - Current
Pharmacy Manager
Wakefield Pharmacy
05.2017 - 06.2019
Teacher's Assistant
Tidewater Academy
08.2015 - 05.2016
Store Clerk and Customer Service Rep
Plantation Peanuts
08.2014 - 12.2019
Daycare Teacher
Tidewater Academy
02.2014 - 07.2024
First Aid, CPR and AED certified, 2024-2026
Interdisciplinary Studies - Education and Business
Liberty University
Associate of Science - General Studies
Richard Bland College of William And Mary
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