Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allison Mount

Largo,FL

Summary

Dynamic and results-driven professional with a strong customer service focus. Proven ability to enhance team efficiency and resolve issues swiftly. Skilled in multitasking and adept with POS systems, consistently delivering exceptional service and maintaining a clean, organized environment.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Receptionist Supervisor

Tampa Bay Grand Prix
  • Supervised front desk operations, ensuring efficient guest check-in and check-out procedures.
  • Trained new reception staff on customer service protocols and office software systems.
  • Coordinated scheduling for events, optimizing team resources and reducing conflicts.
  • Managed daily communications, addressing inquiries and resolving issues promptly.
  • Operated multi-line phone system, efficiently handling inbound calls and relaying messages accurately.
  • Maintained clean workspaces through regular cleaning of tools, equipment, and surfaces.
  • Handled, used and maintained cleaning supplies and equipment.

Cashier

Green Market Cafe
Seminole, FL
01.2024 - 11.2024
  • Process customer transactions accurately and efficiently using POS system.
  • Assist customers in selecting menu items and provide recommendations based on preferences.
  • Handle cash, credit, and debit payments while ensuring proper cash register balance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked effectively in fast-paced environments.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.

Crew Member

Culvers
Seminole, FL
12.2021 - 12.2022
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
  • Collaborated with team members to enhance workflow during peak hours, improving service speed.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Pinellas Park High School
Largo, FL
05.2024

Skills

  • Customer service focus
  • Teamwork
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Problem-solving abilities
  • Multitasking
  • Task prioritization
  • Adaptability

Certification

ServSafe

Timeline

Cashier

Green Market Cafe
01.2024 - 11.2024

Crew Member

Culvers
12.2021 - 12.2022

Receptionist Supervisor

Tampa Bay Grand Prix

High School Diploma -

Pinellas Park High School