Allison Mount
Largo,FL
Summary
Dynamic and results-driven professional with a strong customer service focus. Proven ability to enhance team efficiency and resolve issues swiftly. Skilled in multitasking and adept with POS systems, consistently delivering exceptional service and maintaining a clean, organized environment.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Receptionist Supervisor
Tampa Bay Grand Prix
- Supervised front desk operations, ensuring efficient guest check-in and check-out procedures.
- Trained new reception staff on customer service protocols and office software systems.
- Coordinated scheduling for events, optimizing team resources and reducing conflicts.
- Managed daily communications, addressing inquiries and resolving issues promptly.
- Operated multi-line phone system, efficiently handling inbound calls and relaying messages accurately.
- Maintained clean workspaces through regular cleaning of tools, equipment, and surfaces.
- Handled, used and maintained cleaning supplies and equipment.
Cashier
Green Market Cafe
Seminole, FL
01.2024 - 11.2024
- Process customer transactions accurately and efficiently using POS system.
- Assist customers in selecting menu items and provide recommendations based on preferences.
- Handle cash, credit, and debit payments while ensuring proper cash register balance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked effectively in fast-paced environments.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Crew Member
Culvers
Seminole, FL
12.2021 - 12.2022
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Pinellas Park High School
Largo, FL05.2024
Skills
- Customer service focus
- Teamwork
- Customer service
- Problem-solving
- Multitasking and organization
- Problem-solving abilities
- Multitasking
- Task prioritization
- Adaptability
Certification
ServSafe
Timeline
Cashier
Green Market Cafe
01.2024 - 11.2024
Crew Member
Culvers
12.2021 - 12.2022
Receptionist Supervisor
Tampa Bay Grand Prix
High School Diploma -
Pinellas Park High School