Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Mullen

Des Moines

Summary

Human Resources candidate with expertise in workforce planning and employee relations. Proven ability to analyze compliance with state and federal laws, demonstrated as a Records Analyst at Equifax. Experience in supervising operations and improving team performance at Starbucks, promoting a collaborative work environment. Committed to utilizing strong analytical and interpersonal skills to drive organizational success and employee development.

Overview

5
5
years of professional experience

Work History

Records Analyst

Equifax
05.2024 - 09.2024
  • Assessed legal documents acquired digitally throughout the background check process.
  • Conducted comprehensive research on state and federal laws, regulations, and various legal sources.
  • Identified reportable records in compliance with laws and regulations, including the Fair Credit Reporting Act.

Shift Supervisor

Starbucks
08.2021 - 04.2024
  • Directed daily store operations, organizing schedules, and prioritizing tasks to optimize service efficiency.
  • Guided team performance to fulfill company standards and objectives.
  • Managed inventory tracking systems, supporting alignment with operational protocols.
  • Fostered an environment of collaboration, respect, and accountability among team members.

Barista, Barista Trainer

Starbucks
03.2020 - 08.2021
  • Executed food and beverage preparation, adhering to food safety guidelines.
  • Conducted onboarding and specialized training sessions for new hires, promoting alignment with company policies.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Medical Scribe

ScribeAmerica
09.2019 - 03.2020
  • Arranged patient charts in preparation for physician consultation.
  • Recorded and summarized key health insights to facilitate immediate transcription of patient visits.
  • Upheld HIPAA-compliant documentation while verifying accuracy in high-volume clinical environments.

Education

Master of Science - Human Resources Management

Western Governors University
Salt Lake City, UT
04-2026

Bachelor of Science - Health Promotion

University of Iowa
Iowa City, IA
05-2019

Bachelor of Arts - Dance

University of Iowa
Iowa City, IA
05-2019

Skills

  • Employee relations
  • Privacy management
  • Policy & procedure enforcement
  • Team leadership & collaboration
  • Workplace safety
  • Time management
  • Customer service
  • Data analysis
  • Performance management

Timeline

Records Analyst

Equifax
05.2024 - 09.2024

Shift Supervisor

Starbucks
08.2021 - 04.2024

Barista, Barista Trainer

Starbucks
03.2020 - 08.2021

Medical Scribe

ScribeAmerica
09.2019 - 03.2020

Master of Science - Human Resources Management

Western Governors University

Bachelor of Science - Health Promotion

University of Iowa

Bachelor of Arts - Dance

University of Iowa

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