Allison Nichols
Christiansburg,VA
Summary
Proactive Assistant General Manager with expertise in recruiting, customer service, and financial management. Brings several years of experience in driving operational efficiency through effective team collaboration and administrative oversight. Recognized for enhancing staff performance and fostering a positive workplace culture.
Overview
13
13
years of professional experience
Work History
Bartender
Macados
Christiansburg, VA
03.2021 - Current
- Prepared and served a variety of beverages to customers
- Interacted with patrons to create a welcoming atmosphere and improve their overall experience.
- Monitored inventory levels and restocked supplies to ensure uninterrupted service.
- Ensured cleanliness of bar area and equipment to comply with health standards.
Assistant General Manager
Applebees
Christiansburg, VA
07.2013 - 03.2021
- Managed daily operations to ensure efficient restaurant performance.
- Trained and mentored staff on customer service and operational procedures.
- Coordinated inventory management and supply ordering for restaurant needs.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Education
Auburn
Riner, VASkills
- Beverage preparation
- Mixology techniques
- Inventory management
- Cash handling
References
References available upon request.
Timeline
Bartender
Macados
03.2021 - Current
Assistant General Manager
Applebees
07.2013 - 03.2021
Auburn