Allison Northrop
Woodridge,IL
Summary
Compassionate and adaptable professional with experience across healthcare, retail, and administrative roles. Known for strong communication, organization, and teamwork skills that support positive experiences for patients and colleagues in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Certified Surgical Technologist
EOSC, St Joseph Hospital, Good Samaritan Hospital
01.2024 - Current
- Coordinated with multidisciplinary teams to ensure accurate case setup, efficient workflow, and on-time surgical starts.
- Demonstrated professional judgment, discretion, and attention to detail in high-stakes, time-sensitive situations.
Patient Service Representative
Rush Copley Medical Group
08.2021 - 01.2024
- Managed patient scheduling, registration, and insurance processes, maintaining accurate records and ensuring compliance.
- Delivered high-volume, patient-focused support while facilitating effective communication between patients and providers.
Lab Assistant
Rasmussen University
09.2022 - 12.2023
- Monitored inventory of all instruments, supplies, and equipment to ensure adequate stock levels would support daily operations.
- Assisted professor and students with demonstrations and equipment setup within the classroom.
Online Grocery Associate
Walmart
08.2020 - 08.2021
- Accurately fulfilled customer orders and resolved service concerns to ensure maximum satisfaction.
- Balanced efficiency and accuracy in a fast-paced retail environment.
Education
Associate of Applied Science - Surgical Technology
Rasmussen University
Romeoville, IL12.2023
Associate of Applied Science -
Waubonsee Community College
Sugar Grove, IL05.2022
Skills
- Customer Service
- Registration & Scheduling
- Administrative Support
- Data Entry
- Active Listening
- Conflict Resolution
- Team Collaboration
- Multitasking
Timeline
Certified Surgical Technologist
EOSC, St Joseph Hospital, Good Samaritan Hospital
01.2024 - Current
Lab Assistant
Rasmussen University
09.2022 - 12.2023
Patient Service Representative
Rush Copley Medical Group
08.2021 - 01.2024
Online Grocery Associate
Walmart
08.2020 - 08.2021
Associate of Applied Science - Surgical Technology
Rasmussen University
Associate of Applied Science -
Waubonsee Community College
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