Allison Orourke
Milwaukee,WI
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Culvers. Proven ability to enhance guest experiences and train team members effectively. Skilled in problem-solving and maintaining organization, ensuring operational efficiency and high-quality service delivery. Committed to fostering a collaborative work environment.
Overview
2024
2024
years of professional experience
Work History
Team Member
Chick-fil-A
- Assisted in food preparation, ensuring quality and consistency of menu items.
- Collaborated with team members to optimize workflow during peak hours.
- Provided exceptional customer service to enhance guest experience.
- Maintained cleanliness and organization of workstations to promote efficiency.
- Engaged with customers to address inquiries and resolve concerns promptly.
Certified Babysitter
Self-employeed
Wauwatosa, WI
- Provided attentive care and supervision for children, ensuring safety and well-being.
- Developed engaging activities to foster learning and creativity in children.
- Communicated effectively with parents regarding child progress and daily activities.
- Adapted to children's individual needs and preferences, enhancing comfort and trust.
Stower
Amazon
Pewaukee, WI
06.2023 - 08.2023
- Operated warehouse equipment to efficiently stow inventory in designated locations.
- Ensured accurate labeling and organization of products for streamlined retrieval.
- Collaborated with team members to maintain optimal workflow and productivity levels.
- Assisted in training new employees on safety protocols and operational procedures.
Team Trainer
Culver’s
Elm Grove, WI
06.2022 - 03.2023
- Developed training materials to enhance team knowledge of menu items and service standards.
- Facilitated hands-on training sessions to improve staff performance and customer service skills.
- Monitored new team members' progress, providing constructive feedback for skill development.
- Implemented onboarding processes to streamline integration of new hires into operational workflows.
- Mentored team members, fostering a collaborative environment that encourages continuous learning.
Education
High School Diploma -
Wauwatosa West High School
Wauwatosa, WI11.2019
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Money handling
- Heavy lifting
- Organizing work stations
- Product knowledge
- Training and mentoring
Timeline
Stower
Amazon
06.2023 - 08.2023
Team Trainer
Culver’s
06.2022 - 03.2023
Team Member
Chick-fil-A
Certified Babysitter
Self-employeed
High School Diploma -
Wauwatosa West High School