Allison Owens
Texarkana,TX
Summary
Experienced in working in the food and retail service for the last 5 years while in high school and college. Employed at business such fast food, clothing and shoe stores, and grocery stores. Titled with positions such sales associate, team member, and also employee trainer. Collegiate student-athlete who majors in Electrical Engineering with a GPA of 3.8. Named captain of multiple women's basketball teams. Honored with being a part of the NSF I-RISE program.
Overview
5
5
years of professional experience
Work History
Deli Associate
Brookshire Grocery Company
03.2023 - 06.2024
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Cleaned and sanitized dishes and utensils consistently
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Increased deli sales through the effective promotion of featured items and specials.
- Took special orders for event catering and party trays.
- Assisted in staff training initiatives, sharing knowledge and best practices with new employees.
- Offered product samples to customers, generating additional sales through taste-testing.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Sales Associate
Shoe Carnival Inc.
04.2022 - 08.2022
- Load Boxes off Truck
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate/Cashier
Goodwill Industries
06.2021 - 08.2021
- Summer Job/Seasonal Job
- Stock and pulled clothes on the floor
- Priced shoes and items
- Cleaned bathrooms and front store
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Team Member/Cashier
Whataburger
12.2019 - 06.2020
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
Electrical Engineering
Texas A&M University - Texarkana
Texarkana, TXN/A - Electrical Engineering
Southern University At Shreveport
Shreveport, LA07.2024
Skills
- Cash Handling
- Host/Hostess
- Food Preparation
- Food Service
- Cleaning Experience
- Food Safety
- Cashiering
- Kitchen Experience
- Food Handling
- Serving Experience
- Merchandising
- POS
- Retail Sales
- Sales proficiency
Timeline
Deli Associate
Brookshire Grocery Company
03.2023 - 06.2024
Sales Associate
Shoe Carnival Inc.
04.2022 - 08.2022
Sales Associate/Cashier
Goodwill Industries
06.2021 - 08.2021
Team Member/Cashier
Whataburger
12.2019 - 06.2020
Electrical Engineering
Texas A&M University - Texarkana
N/A - Electrical Engineering
Southern University At Shreveport