Allison Pace
Raleigh,NC
Summary
Experienced service industry professional with 18 years of delivering exemplary service. Seeking new challenges in the leasing industry.
Overview
24
24
years of professional experience
Work History
Licensed Massage and Bodywork Therapist
Self-employeed
Raleigh, NC
09.2012 - Current
- Synergy Spa 2007-2012 Massage Envy 2012-2014 Self Employed 2012-present
- Client management - building and retaining client base; handling communication for appointment inquiries, cancellations, and follow-ups; while maintaining professionalism and clear communication.
- Business Operations: bookkeeping, insurance, licensing and certifications, tax compliance, setting prices.
- Marketing and promotion - advertising, branding, networking through building relationships with other professionals in health and wellness to grow my referral network.
- Workspace management - creating a safe environment, ensuring that my space is clean, comfortable, and adheres to hygiene and safety standards, equipment, and supplies, professional development, self-care, time management, and work-life balance.
Student Services Coordinator
Johnston Community College
Smithfield, NC
09.2002 - 08.2006
- Advised students on college processes, procedures and regulations.
- Facilitated communication between staff, faculty and students.
- Performed administrative tasks such as scheduling meetings or maintaining databases.
- Answered student, family and visitor questions with friendly and knowledgeable support.
Front Desk/Medical Records Coordinator
Cardiovascular Healthcare
Raleigh, NC
09.2000 - 08.2002
- Created new patient charts, including entering data into electronic health record system.
- Compiled and sorted documents such as medical history reports, examination results, laboratory test results, diagnoses, treatment plans and insurance information.
- Retrieved and distributed medical records to physicians or other healthcare personnel as requested.
- Provided administrative support such as answering phones, scheduling appointments and maintaining office supplies inventory.
Education
Associate of Science - Therapeutic Massage
Johnston Community College
Smithfield, NC09-2006
Skills
- Relationship Building
- Goal-Oriented
- Customer Service
- Clear Communication
- Interpersonal Relations
- Phone and Email Etiquette
- Administrative Support
- Organized Mindset
Timeline
Licensed Massage and Bodywork Therapist
Self-employeed
09.2012 - Current
Student Services Coordinator
Johnston Community College
09.2002 - 08.2006
Front Desk/Medical Records Coordinator
Cardiovascular Healthcare
09.2000 - 08.2002
Associate of Science - Therapeutic Massage
Johnston Community College