Allison Parmenter
Portland ,OR
Summary
A dedicated and knowledgeable professional with exacting standards for quality and teamwork. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Accomplished leader with expertise in training and mentoring, communication, problem solving, and team empowerment.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Lead Baker
Grand Central Baking Company
Portland, OR
05.2019 - Current
- Trained and developed new bakers across the company to meet and surpass Grand Central baking standards
- Managed team of 3, set daily schedule, weekly par management, and placed orders to keep department stocked with necessary supplies
- Cross referenced company sales and financial patterns to develop weekly pars and meet financial goals
- Communicate and train staff of 18 on seasonal changes, special orders, and pastry specials
- Cross trained in front of house responsibilities as well as ability to bake at any of the Portland based cafes.
- Resolved customer concerns with positive approach and constructive strategies.
- Complied with health and safety codes to protect staff and customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Followed food safety standards when handling ingredients.
Chocolatier
Gron Chocolate
Portland, OR
08.2018 - 05.2019
- Assisted in development of new products and flavors
- Managed, delegated, and communicated clearly with production staff
- Organized and catalogued daily workflow practices and reference guides
- Maintain par inventories.
- Troubleshot and repaired malfunctioning kitchen equipment to maintain team performance levels.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
- Sorted final products according to specified regulatory, customer or company standards.
- Self-motivated, with a strong sense of personal responsibility.
Pastry Chef
St. Honore Boulangerie
Portland, OR
01.2018 - 08.2018
- Assembled and fulfilled daily wholesale orders
- Maintained par inventory levels.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Pastry Assistant
Baker & Spice Bakery
Portland, OR
06.2015 - 02.2018
- Managed, delegated, and communicated clearly with evening bakers and production staff
- Ability to adapt to seasonal menu changes and special orders
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production areas.
- Cleaned and maintained kitchen equipment and oven.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Trained new employees on bakery methods and procedures.
Lead Breakfast Attendant
Aimbridge Hospitality/ DoubleTree by Hilton
Tigard, OR
10.2014 - 06.2015
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Established rapport with customers by providing friendly and attentive service.
- Processed payments for orders and provided customers with change.
Education
Bachelor Of Arts - Communication Studies
10.2011 - 1 2013
- Deans List
Skills
Leadership
Cross Functional Relationship building
OrganizationTraining Staff
Cost Control
Team Empowerment
Management
Time management
Employee training
Multitasking Abilities
Certification
Certificate in Conflict Resolution (SOU 2013)
Values
Diverse thought and learning styles
Continued learning & improvement
Community engagement
Timeline
Lead Baker - Grand Central Baking Company
05.2019 - Current
Chocolatier - Gron Chocolate
08.2018 - 05.2019
Pastry Chef - St. Honore Boulangerie
01.2018 - 08.2018
Pastry Assistant - Baker & Spice Bakery
06.2015 - 02.2018
Lead Breakfast Attendant - Aimbridge Hospitality/ DoubleTree by Hilton
10.2014 - 06.2015
Certificate in Conflict Resolution (SOU 2013)
08-2013
Certificate in Mediation (SOU 2013)
08-2013
Southern Oregon University - Bachelor Of Arts, Communication Studies
10.2011 - 1 2013