Lori Trecroci

Worked with team leaders and fellow employees to keep daily operations flowing smoothly and efficiently

Learned continuously about new trends and techniques with hands on experience

Trained fellow employees and new employees

Worked with customers in person and over the phone on a daily basis with questions and fulfilling orders

• Managed inventory and ingredient ordering to ensure minimal waste and optimal freshness.
• Maximized productivity by effectively delegating tasks among team members based on their strengths.
• Reduced employee turnover by creating strong relationships within the team and addressing any concerns promptly.
• Enhanced customer satisfaction by providing high-quality baked goods and exceptional service.

• Streamlined kitchen operations, reducing preparation time for baked goods through effective organization.
• Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
• Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
• Operated and maintained bakery equipment, including ovens and mixers.
• Complied with health and safety codes to protect staff and customers.
• Produced consistently high-quality baked goods for customers.
• Trained new employees on bakery methods and procedures.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Operated ovens and bakery equipment to prepare products according to recipes.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Streamlined checkout processes, reducing customer wait times while maintaining high service standards.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
• Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
• Developed strong relationships with repeat customers through friendly service interactions.
• Trained team members on cash register operation and cash handling.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
• Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
• Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
• Operated cash register to record transactions accurately and efficiently.