Allison Pittman
Tylertown,MS
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
Columbia, MS
12.2022 - 06.2023
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Greeted customers and provided exceptional customer service.
Customer Service Representative
Teleperformance
06.2022 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Communicated effectively with customers via phone, email, and text messages.
- Called as many clients to offer services and make appointments.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Healthcare Customer Service Representative
Maximus
Bogalusa, LA
05.2021 - 06.2022
- Provided advice and guidance to customers regarding health insurance plans, coverage options, and benefits.
- Assessed customer needs and provided tailored solutions for their individual healthcare requirements.
- Performed data entry tasks such as entering customer information into databases accurately.
- Explained coverage options to potential policyholders, answering questions or concerns.
Education
High School Diploma -
Tylertown High School
Tylertown, MS05-2014
Skills
- Promotional Support
- Business Development
- Inbound and Outbound Calling
- Appointment Scheduling
- Computer Proficiency
- Positive and Professional
Timeline
Sales Associate
Walmart
12.2022 - 06.2023
Customer Service Representative
Teleperformance
06.2022 - 12.2022
Healthcare Customer Service Representative
Maximus
05.2021 - 06.2022
High School Diploma -
Tylertown High School