Allison Priddy
Trophy Club,TX
Summary
Detail-oriented and highly organized professional with over 20 years of administrative experience, showcasing exceptional multitasking abilities and advanced proficiency in PC applications. Proven expertise in organizing and maintaining files, complemented by solid bookkeeping skills and a foundational understanding of office machinery. Committed to enhancing office efficiency and supporting team objectives as an Administrative Assistant or Office Manager through a comprehensive skill set. Dedicated to delivering high-quality results in fast-paced environments while consistently prioritizing detail and accuracy.
Overview
23
23
years of professional experience
Work History
Office Manager
Custom Greenscaping, Inc
Irving, TX
11.2021 - 05.2026
- Streamlined office processes to enhance productivity and ensure adherence to established company guidelines.
- Managed inventory systems to support uninterrupted business operations and enhance efficiency.
- Developed and executed filing systems and organizational strategies to improve overall office productivity.
- Safeguarded confidential company documents and personnel records by handling sensitive information with care and integrity.
- Delivered exceptional customer service by effectively addressing client inquiries and concerns through phone calls and email correspondence.
- Designed and implemented comprehensive policy manuals that establish clear procedures and guidelines, promoting a structured and cohesive workplace environment.
- Managed timesheet submissions to ensure timely payroll processing for more than 50 employees.
- Developed and implemented optimized systems for managing payment collections and maintaining accounts receivable records.
Administrative Assistant • Office Manager
DFW Small Engine Center
10.2003 - 09.2021
- Resolved customer questions efficiently, contributing to improved service quality and customer retention.
- Achieved seamless customer check-in experiences through effective management of front desk operations. Streamlined invoicing and billing processes, resulting in improved transaction accuracy and customer trust. Enhanced overall customer engagement through attentive service.
- Identified required parts and managed order placements to ensure timely fulfillment for customers and employees.
- Oversaw setup and maintenance of all devices and accounts, ensuring optimal functionality.
- Orchestrated employee scheduling to optimize customer service delivery.
Education
Associates In Applied Science - Radio, Television, Broadcasting, and Film Production
Tarrant County College
North Richland Hills, TXSkills
- Experience with QuickBooks server and online versions
- Microsoft Word, Excel, & Power Point
- Filing, Organizing, & Typing (55 wpm)
- Maintained excellent customer relations and developed customer rapport
- Diplomatically resolved customers complaints on as-needed basis
- Motivated and supervised other employees on a daily basis showing leadership qualities
- Maintained all record-keeping procedures without error
- Billing (AIA Forms G702 and G703 on Excel and Quantum)
- Proficient in task management
- Mail handling
- Customer service
- Expense reporting
Timeline
Office Manager
Custom Greenscaping, Inc
11.2021 - 05.2026
Administrative Assistant • Office Manager
DFW Small Engine Center
10.2003 - 09.2021
Associates In Applied Science - Radio, Television, Broadcasting, and Film Production
Tarrant County College