Allison Ramos
Phoenix,AZ
Summary
Highly motivated and customer focused with experience in various customer service roles. Proven track record of delivering exceptional service, resolving customer issues efficiently, and building strong relationships with clients. Proficient at working in fast-paced environments and committed to ensuring customer satisfaction through effective communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner/Baker
Delicias Ramos
Phoenix, AZ
09.2024 - Current
- Manage all aspects of a home-based bakery, including baking, decorating, order fulfillment, marketing, and customer service.
- Developed a diverse menu of cakes, and custom desserts, catering to individual customer preferences.
- Consistently received positive customer feedback for product quality, taste, and presentation.
- Maintained strict hygiene standards and food safety practices in compliance with local regulations.
- Utilized social media marketing to expand customer base and increase brand awareness.
- Managed inventory, tracked expenses, and ensured profitability
Billing Clerk/Customer Service
New Millennium
Pomona, CA
06.2024 - Current
- Responsibilities are managing billing operations for two family owned businesses.
- Process billing for clients, ensuring accuracy and timely invoicing.
- Known for efficiency, and excellent customer service skills.
- Maintain records of all transactions and communicate effectively with clients to address and resolve billing inquiries.
Billing Clerk/Customer Service
Sanchez Cleaning
Pomona, CA
06.2024 - Current
- Responsibilities are managing billing operations for family owned business.
- Process billing for clients, ensuring accuracy and timely invoicing.
- Known for efficiency, and excellent customer service skills.
- Maintain records of all transactions and communicate effectively with clients to address and resolve billing inquiries.
In Home Caregiver
In Home Support Services (IHSS)
Pomona, CA
08.2023 - 05.2025
- Compassionate and dedicated in home caregiver.
- Provide high quality care to elderly and disabled clients.
- Skilled in assisting with daily activities, and medication management.
- Providing emotional support and companionship to enhance clients quality of life.
- Perform light housekeeping duties to maintain a clean and safe living environment.
- Monitor health conditions and report any changes to healthcare professionals
Education
High school diploma -
Primavera Jr/Sr High School
Glendale, AZ04.2022
Skills
- Data entry
- Time management
- Senior Care
- Home care
- Caregiving
- Food Preparation
- Food Service
- Food safety
- Sales
Certification
Driver's License
Timeline
Owner/Baker
Delicias Ramos
09.2024 - Current
Billing Clerk/Customer Service
New Millennium
06.2024 - Current
Billing Clerk/Customer Service
Sanchez Cleaning
06.2024 - Current
In Home Caregiver
In Home Support Services (IHSS)
08.2023 - 05.2025
High school diploma -
Primavera Jr/Sr High School