Cara Hampton
Wise,VA
Summary
Driven to excel, I leverage my role at LeeAnn & Cookies to enhance customer satisfaction and foster strong client relationships, achieving significant repeat business. Specializing in business management and customer relations, my approach combines strategic financial oversight with effective team collaboration, ensuring operational excellence and a positive, engaging work environment.
Overview
9
9
years of professional experience
Work History
Owner/Baker
LeeAnn & Cookies
10.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Sales Associate
Dollar General Distribution Center
11.2015 - 02.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
UVA@Wise
Wise, VAMECC
Big Stone Gap, VAAdvanced Diploma -
JJ Kelly High School
Wise, VA05.2006
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Customer Service
- Teamwork and Collaboration
Timeline
Owner/Baker
LeeAnn & Cookies
10.2019 - Current
Sales Associate
Dollar General Distribution Center
11.2015 - 02.2017
UVA@Wise
MECC
Advanced Diploma -
JJ Kelly High School
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