Professional with strong background in nursing and case management, specializing in care coordination. Accomplished at working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and a results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Work History
RN Case Manager
1 Year 7 Months
WellMed Medical Management - United Health Group | 01.2025 - Current
Utilized multiple technology platforms to track hospital admissions, chronic illness management and organizational utilization.
Conducted thorough assessments of patient needs, facilitating effective resource allocation and support services.
Developed and implemented strategies for chronic disease management, enhancing overall patient engagement.
Reduced hospital readmission rates through effective case management, increased communication, and patient education.
Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Served as local technology expert for colleagues.
Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
Developed strong relationships with patients and their families, providing support and education on health management.
Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
Full Time Staff RN
2 Years 2 Months
Cleveland Clinic Martin Health South | 06.2024 - Current
Complete head-to-toe assessments, provide wound care, administer medication
Educate patients and their families about proper care and self-management techniques
Collaborate with interdisciplinary teams to ensure comprehensive patient care
Maintain accurate patient records and documentation
Shadow days: Wound Care, Outpatient Surgery/GI, Outpatient Clinic/Urology
Owner
7 Years 11 Months
Sprocket & Beau | 10.2016 - 09.2024
Managed all aspects of running a small business
Designed, produced, and sold custom and personalized items
Full Time Nurse Associate Extern
2 Months
Cleveland Clinic Martin Health | 06.2023 - 08.2023
Delivered excellent patient care to inpatient clients under the supervision of an experienced oncology RN
Monitored and effectively communicated important information to patients and healthcare team members
Attended biweekly lectures from various departments and simulation labs to enhance nursing education
Unit Secretary Emergency Dept
7 Months
HCA Florida, St. Lucie Hospital | 01.2022 - 08.2022
Performed clerical and receptionist duties to support Emergency Room staff
Production Manager & Assistant Schools Director
10 Months
Focused on Forever | 08.2020 - 06.2021
Merged data and prepared school photos for proofing and online delivery
Responded to customer service requests via phone, chat, and email
Pharmacy Technician
6 Months
Publix Pharmacy | 09.2017 - 03.2018
Processed and filled prescription medication requests for a busy retail pharmacy
Human Resources Manager
8 Months
Fur-Get Me Not | 11.2012 - 07.2013
Recruited for and conducted interviews for all company positions
Managed benefits for approximately 100 employees
3 Years 5 Months
Hobsons, Training Specialist, Higher Education | 06.2009 - 11.2012
Delivered online software training webinars, office “chat” hours, and onsite client training to adults.
Produced new live/recorded client training classes, web pages, curricula, and reference documents.
Education
Associate in Science - Nursing
Indian River State College | Port St. Lucie, FL | 04.2024
National Student Nursing Association (NSNA) Chapter President
Primary student leadership role in grand opening of campus SIM lab, August 2023
GPA: 3.3 GPA
Master of Science in Education - Higher Education Management
University of Pennsylvania | Philadelphia, PA | 08.2003
Bachelor of Arts - Music and Psychology
Syracuse University | Syracuse, NY | 05.2001
Skills
Technical: BLS
ACLS
Ability to Accurately and Quickly Learn New Technology
Project and People Management
Marketing
Teaching
EPIC
eClinicalWorks
MS Word/Excel
Soft Skills: Written and Verbal Communication
Flexible and Adaptable
Strong Work Ethic
Teamwork
Interpersonal Skills
Time Management
Creative
Customer Service
Leadership
Certification
Registered Nurse (RN) - Compact Multistate
Timeline
RN Case Manager
WellMed Medical Management - United Health Group
01.2025 - CurrentRead More
Full Time Staff RN
Cleveland Clinic Martin Health South
06.2024 - CurrentRead More
Full Time Nurse Associate Extern
Cleveland Clinic Martin Health
06.2023 - 08.2023Read More
Unit Secretary Emergency Dept
HCA Florida, St. Lucie Hospital
01.2022 - 08.2022Read More
Production Manager & Assistant Schools Director
Focused on Forever
08.2020 - 06.2021Read More
Pharmacy Technician
Publix Pharmacy
09.2017 - 03.2018Read More
Owner
Sprocket & Beau
10.2016 - 09.2024Read More
Human Resources Manager
Fur-Get Me Not
11.2012 - 07.2013Read More
Hobsons, Training Specialist, Higher Education
06.2009 - 11.2012Read More
Syracuse University
Bachelor of Arts from Music and Psychology
Read More
University of Pennsylvania
Master of Science in Education from Higher Education Management