ALLISON ROUSSEAU

Effectively implemented corporate policies and procedures for teams of up to 18 while successfully growing three multimillion-dollar revenue-producing centers in the Atlanta market over 12 years. Consistently exceeded sales targets using decision-driven data analysis to develop strategies to drive positive customer experience, expand store traffic and maximize sales.

• Earned "Top Operations" award in key performance indicators two years straight.
• Consistently exceeded company quotas through three changes in ownership and continued deposit increases consecutively for three years.
• Increased new business by 15% through marketing events, calling prospective clients, and networking referrals.
• Improved SMG scores by 30%, resulting in market high of 92% for overall customer satisfaction, strengthening brand loyalty.
• Decreased employee turnover by 50% by directly hiring and training employees and providing constructive feedback during weekly scheduled and impromptu sales meetings.

Customized and sold weight loss programs to new and returning clients, in-person, online, and over-the-phone in a fast-paced environment, adding 40+ memberships per month.

• Recognized for lowest attrition rate and created best practices for company-wide training.
• Boosted sales revenue by 30%, converting new & outstanding leads with a 90% conversion rate.
• Doubled average deal size in six months, impacting total revenue and productivity targets.
• Highest SMG scores in Southwest Division for three consecutive quarters.

• Exceeded quotas on food sales, productivity, client retention, and weight loss.
• Achieved top sales deposit consistently, averaging $37,000 per month.
• Awarded highest client retention for keeping up to 50 weekly members on track by adding value to consultations and connecting with them via phone during the week.