Allison Rowley
Springfield,NJ
Summary
Perceptive Director of Quality Assurance with superb problem-solving and analytical abilities. Specialties include operational improvements, program implementation, and documentation. Maintained strong relationships with a variety of clients including Verizon, IBM, FEMA, AMEX, and Nationwide. An organized and reliable candidate with a positive attitude who can handle multiple priorities and take on additional responsibilities to accomplish team goals.
Overview
24
24
years of professional experience
Work History
Director of Quality Assurance
Ogilvy
10.2017 - Current
- Cultivate and strengthen long-lasting client relationships using strong issue resolution and dynamic communication skills.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Author documentation for use by client and QA personnel, setting guidelines for review activities and reporting requirements.
- Coordinate testing of multiple projects simultaneously while providing accurate estimates for testing and deployment.
- Implemented QA process improvements that increased QA efficiencies and cross-team communication.
- Initiated mentoring program based on each employee's strengths and weaknesses.
Senior Quality Assurance Analyst
Ogilvy
08.2013 - 10.2017
- Designed, documented, and executed test scenarios to identify software bugs.
- Met tight deadlines to satisfy client demands and project timelines.
- Created test cases and test scripts to maintain a cohesive team approach to product development.
- Report progress, test metrics, and results to project stakeholders.
- Perform functional, regression, and integration testing on both desktop and mobile platforms for various rich media web applications.
- Validated the integration of digital content across various social platforms.
Senior Quality Assurance Engineer
AOL, LLC
05.2007 - 06.2013
- Trained and guided onsite and offshore team members in quality assurance standards, policies, and procedures.
- Supported product managers and development teams across all phases of testing from planning to execution, troubleshooting, and reporting within a high-volume, agile environment.
- Performed API, Mobile, and cross-browser compatibility testing during software releases and interacted with the developers to resolve any technical issues.
- Actively participated in requirement gathering from end users and was responsible for writing functional specifications.
- Defined test strategies, and managed all testing activities including functional, UAT, and regression testing.
- Used Selenium RC with Java/JUnit for test automation.
Software Quality Assurance Analyst
Alacra Inc
05.2006 - 05.2007
- Established a Software Quality Assurance department which included setting up testing environments, creating test scripts, and overseeing ongoing testing processes.
- Executed quality assurance testing on web-based applications that provide a single point of access to more than 100 business information databases.
- Responsible for the maintenance of several financial databases by providing product specifications, client support, and training.
Software Quality Assurance Analyst (Consultant)
Tishman Speyer
03.2005 - 05.2006
- Performed hands-on testing and trained users on retail terminals for a web-based ticketing and reservation system featured on the Top of the Rock observation deck at Rockefeller Center.
- Created and implemented test scripts to verify content and functionality for online purchases and refunds.
- Submitted defects and followed up with developers to clarify issues.
Software Quality Assurance Manager
Scientific Games Corp
05.2000 - 08.2004
- Supervised a team of QA analysts by evaluating, coaching, scheduling, and training.
- Prepared acceptance test plans and use cases that involved understanding product functions and features, as well as requirements from clients.
- Performed Black Box Testing, Regression Testing, Functional Testing, Load Testing, and Stress Testing of custom-built gaming software.
Education
Bachelor of Arts - Biology
Rutgers University
New Brunswick, NJMaster of Science - Project Management
Stevens Institute of Technology
Hoboken, NJSkills
- Adobe Marketo
- Manual Testing
- Requirements Analysis
- Defect Tracking
- Agile Methodology
- Project Management
Timeline
Director of Quality Assurance
Ogilvy
10.2017 - Current
Senior Quality Assurance Analyst
Ogilvy
08.2013 - 10.2017
Senior Quality Assurance Engineer
AOL, LLC
05.2007 - 06.2013
Software Quality Assurance Analyst
Alacra Inc
05.2006 - 05.2007
Software Quality Assurance Analyst (Consultant)
Tishman Speyer
03.2005 - 05.2006
Software Quality Assurance Manager
Scientific Games Corp
05.2000 - 08.2004
Bachelor of Arts - Biology
Rutgers University
Master of Science - Project Management
Stevens Institute of Technology
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