Allison Schaefer

Managed household in all aspects including but not limited to: Scheduling, organizing and finances

• Supervised residents preparing meals and handling chores and provided constructive feedback.
• Coordinated events for entire household, including holidays, birthday's, appointments, travel and small gatherings.
• Maintained positive living environment through organizations and structure that proved beneficial to both visitors and residents.
• Boosted productivity and efficiency by leveraging top-notch work with individual skills and abilities.
• Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
• Used common sense expertise, customer service skills and analytical nature to resolve concerns and promote cohesiveness.
• Defined clear goals and objectives and communicated effectively to team members
• Negotiated service agreements and set high quality standards.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Reduced production inconsistencies by training and developing capable staff members.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Completed store opening and closing procedures, including counting drawers and managing security.
• Reviewed and analyzed operational records and reports to project sales and determine profitability.
• Coordinated office operations and kept store in compliance with company standards.
• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
• Demonstrated exemplary customer service by engaging clients on sales floor.
• Hired, trained and motivated sales and marketing professionals.
• Coached sales team both collectively and individually to help each employee achieve monthly goals.

• Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
• Assisted applicants with admissions packet and served as point of contact throughout admissions process.
• Optimized student educational strategies with clear advice on course choices, progression and career options.

• Contacted customers to assess satisfaction and current needs.
• Handled high volume of in-bound calls pertaining to customer accounts