Allison Schiesser
Kihei,HI
Summary
Creative professional experienced in enabling strong sales with successful advertising and marketing strategies. Brings skills in market analysis and cross-functional collaboration. Looking to put knowledge and abilities to good use in challenging, growth-oriented role focused on improving business results and meeting targets.
Overview
10
10
years of professional experience
Work History
Marketing Coordinator
State Farm Insurance Inc
Seattle, WA
01.2021 - 02.2022
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Answered general marketing department inquiries by email, phone and mail.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.
- Tracked and reported on marketing campaign responses.
- Planned and executed internal and external marketing events.
Associate Account Manager
Envestnet Tamarac
Seattle, WA
01.2019 - 01.2021
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Anticipated clients' needs by staying in touch on regular basis.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Built client relationships by acting as liaison between customer service and sales teams.
Business Administrator
Private Office
Seattle, WA
03.2016 - 12.2019
- Processed employee expense reports quickly to prevent delays in payouts.
- Represented company at conferences and seminars to boost outreach.
- Developed monthly reports.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
Customer Relations Coordinator and Sueprvisor
People To People Travel
Spokane, WA
05.2013 - 03.2016
- Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
- Coordinated staff and resources to accommodate promotional events.
- Recruited and trained customer relations team members and provided daily leadership.
- Resolved customer issues and escalations with efficiency and diplomacy.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Arts - Business Administration
Whitworth University
Spokane, WA05.2013
Skills
- Microsoft Visual Basic
- Proofreading and Editing
- IBM Cognos Impromptu
- Tax Software
- Microsoft Office
- Google Analytics
- Writing Press Releases
- Social and New Media
- Marketing Strategy Development
Timeline
Marketing Coordinator
State Farm Insurance Inc
01.2021 - 02.2022
Associate Account Manager
Envestnet Tamarac
01.2019 - 01.2021
Business Administrator
Private Office
03.2016 - 12.2019
Customer Relations Coordinator and Sueprvisor
People To People Travel
05.2013 - 03.2016
Bachelor of Arts - Business Administration
Whitworth University
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