Dynamic Specialist with a Bachelor of Science and over 14 years of diverse experience in data management and client relations. Proven expertise in using advanced Excel for data tracking and promotion analysis—enhanced efficiency for multiple projects. Successfully resolved escalated client issues, showcasing adept problem-solving skills. Eager to leverage unique technical abilities and analytical insights to drive strategic initiatives and meet organizational goals.
Overview
16
16
years of professional experience
Work History
Business Manager Assistant
Acosta Sales and Marketing
05.2011 - 11.2025
Communicated urgent information and questions via MS Outlook and phone with grocery broker clients and UNFI customers promptly and in a courteous manner
Utilized Power BI dashboards to track requests, visual charts for claims, and the contract process. Trained in creating dashboards in Power BI
Managed multiple high-level grocery client proprietary sales in MS Excel spreadsheets and distribution tracking systems to enhance operational efficiency.
Oversaw the approval, rejection, or cancellation of over 100 weekly submitted promotions and new item submissions.
Evaluated promotion analytics for specific manufacturers, ensuring data-driven decision-making, and often created tables or charts to illustrate it.
Monitored trade funds and dashboards and communicated key metrics in biweekly meetings with the Claims team.
Resolved escalated deduction issues through comprehensive research and effective team delegation.
Engineered equations in MS Excel planners to organize and adeptly track promotions and conduct analyses for specific manufacturers.
SharePoint team administrator, self-taught in creating sites, setting permissions, and creating document libraries.
Sales Support Specialist
Pro Staff
10.2009 - 04.2011
Oversaw the approval, rejection, or cancellation of over 100 submitted promotions
Monitored and tracked promotional approval process
Reviewed Ads for product accuracy
Communicated promptly and provided intricate answers to questions from the vendors
Education
Graduate Certificate - Geographic Information Sciences
University of North Dakota
Grand Forks, ND
12.2020
Bachelor of Science - Atmospheric Science
University of North Dakota
Grand Forks, ND
12.2002
Skills
Arc GIS relational database
Promotion analytics
Sales tracking
SharePoint administration
Contract management
Claims processing
Analytical thinking
Business administration
Client communication
Trade fund management
MS Excel expert
Microsoft power BI
Timeline
Business Manager Assistant
Acosta Sales and Marketing
05.2011 - 11.2025
Sales Support Specialist
Pro Staff
10.2009 - 04.2011
Bachelor of Science - Atmospheric Science
University of North Dakota
Graduate Certificate - Geographic Information Sciences