Allison Smith
Auburn,AL
Summary
Quick learner with excellent skills in customer service and cash handling. Effective multi-tasker and works well under pressure while remaining composed and efficient.
Overview
5
5
years of professional experience
Work History
Lead Barista
Starbucks
Cullman, AL
05.2023 - 07.2024
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Supported highest standards of conduct and service to support company reputation.
Dance Assistant
Cullman Ballet Theatre
Cullman, AL
06.2019 - 05.2024
- Attended staff meetings to stay informed about upcoming events or changes in protocol.
- Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.
- Built and cultivated lasting professional relationships with other instructors and performers by attending social events, and maintaining communication.
- Showed dedication and perseverance while attending dance classes to maintain high levels of technical proficiency and physical stamina.
Education
High School Diploma -
Cullman High School
Cullman, AL05-2024
Some College (No Degree) -
Auburn University
Auburn, ALSkills
- Customer service
- Employee training
- Team collaboration
- Time management
- Conflict resolution
- Sales techniques
- POS systems
Affiliations
- Spirit of Auburn University Merit Based Scholarship Recipient, August 2024-present
- Member of Phi Gamma Nu, 2024-present
- Math Team Member, 2020-2024
- Leo Club Member, 2020-2023
Timeline
Lead Barista
Starbucks
05.2023 - 07.2024
Dance Assistant
Cullman Ballet Theatre
06.2019 - 05.2024
High School Diploma -
Cullman High School
Some College (No Degree) -
Auburn University
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