Allison Smith
Bel Air,MD
Summary
To have a great rewarding career as a medical assistant in the medical field.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Joseph Angelo LLC
Bel Air, MD
01.2024 - Current
- Managed inventory of medical supplies, ensuring availability while minimizing waste through effective tracking systems.
- Implemented electronic health record (EHR) systems for streamlined documentation and improved data accuracy across departments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Medical Health Group
Joppa, MD
05.2015 - 07.2023
- Assisted medical staff with patient intake, maintaining accurate records and ensuring efficient workflow.
- Supported routine clinical procedures, preparing examination rooms and sterilizing instruments for safe use.
- Educated patients on treatment plans, medications, and follow-up care to promote health literacy.
- Coordinated patient scheduling and appointments, optimizing office operations and enhancing patient satisfaction.
- Trained new hires on office protocols and best practices to ensure consistency in patient care standards.
- Conducted preliminary assessments, recording vital signs and medical history to assist in diagnosis process.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Customer Service/Bookkeeper
Shoprite
Riverside, Maryland
01.2007 - 01.2015
- Waiting on customers, Lottery as well
- Counting drawers and accounting for money
- Provide excellent customer service
- Rectifying conflict with in store
- Externship
Education
High School - undefined
Edgewood High School
Edgewood, MarylandCertificate of Completion - Medical Assistant
Fortis
Towson, Maryland01.2015
Skills
- Obtaining medical records and recording vital signs, describing and explaining treatment procedures to patients, preparing patients for examinations, and assisting physicians during examinations Preparing and collecting laboratory specimens and preforming basic laboratory tests, dispose of contaminated supplies and sterilize medical instruments Instruct patients about medications prepare and administer medications; call in prescriptions to a pharmacy Perform electrocardiograms, remove sutures, and change dressings Arrange examining room instruments and equipment, purchase and maintain supplies and equipment, and keep waiting and examining rooms neat and clean
Certification
First Aid and CPR/AED Certified, American Heart Association, 2014
Timeline
Medical Assistant
Joseph Angelo LLC
01.2024 - Current
Medical Assistant
Medical Health Group
05.2015 - 07.2023
Customer Service/Bookkeeper
Shoprite
01.2007 - 01.2015
High School - undefined
Edgewood High School
Certificate of Completion - Medical Assistant
Fortis