Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Allison Soderfelt

West St. Paul,MN

Summary

Dynamic and versatile professional with a proven track record in patient care, risk and fraud analysis, and other areas heavily focused of documentation and evidence collection. Adept at leveraging detail-oriented and solution-focused approaches in a variety of fast paced environments. Seeking Workers' Compensation Claims Representative II role to leverage widely varied and extensive skill set focused on healthcare, disability, and risk management.

Overview

21
21
years of professional experience

Work History

Property Manager

CJN
03.2024 - Current
  • Oversee security and maintenance of a 2000+ sqft three-bed, two-bath single-family home.
  • Prioritize first impressions and guest expectations for consistent five-star reviews.

Career Hiatus

Personal Project
03.2016 - 03.2024
    • Strategically pivoted to prioritize, address, and manage family commitments.
    • Endured multiple periods of extremely intense personal crises.
    • Documented, collected, shared, and archived evidence of a suspected work comp fraud case after thorough review of statues.

Orthotist & Prosthetist Resident

Twin Cities Orthopedics
05.2014 - 03.2016
  • Performed clinical and technical responsibilities under the guidance of residency directors, including conducting disability rating assessments, fulfillment of physicians' prescriptions, participation in clinic consults, and assistance in patient achievement of physical rehabilitation goals.
  • Developed standardized medical necessity language templates by L-code for O&P DME deliverables.
  • Traveled throughout the seven-county Metro area to various clinics, hospitals, TCUs, LTC facilities, and patient homes for assessments, deliveries, and repairs for patients and their devices.

Women's Fashion Merchandiser

Macy's
09.2009 - 01.2014
    • Achieved goals independently and in a team to deliver an orderly, well-stocked, and attractive sales floor on a daily basis.
    • Participated in semi-annual loss prevention inventory audits throughout the store.

Tax Preparer

H&R Block
09.2008 - 09.2009
  • Evaluated and applied current state and federal tax codes as relevant to individual filers' returns.
  • Interviewed clients, collected documents, and input data into filing software.
  • Performed general office tasks, scheduling of returns, delivery of documents and payment acceptance for services.

Fraud Investigator and Analyst

US Bank
02.2005 - 09.2009
  • Researched, reviewed, and documented suspected fraudulent credit card transactions, accounts, and applications in the identified as high-risk.
  • Provided investigative assistance to local, state, and federal law enforcement contributing to actions taken against elements of domestic and foreign organized crime.
  • Responsible for monitoring, analysis, and reporting of monthly KPIs.

Accounting Specialist

US Bank
08.2003 - 02.2005
  • Researched, documented, and corrected complex banking errors across general ledger accounts for numerous retail branch locations.
  • Performed mainframe menu-based queries to trace specific items through bank processing systems.

Education

Advanced Specialty Degree/MSOP Equivalent - Orthotist And Prosthetist Practitioner

Century College
White Bear Lake, MN
05.2015

Associate of Science - Orthotics And Prosthetics Technician

Century College
White Bear Lake, MN
05.2012

Bachelor of Science - Accounting

Metropolitan State University
Saint Paul, MN
05.2007

Skills

  • Detail- and solution-oriented mindset in fast paced environments, independently and as part of a team
  • Risk and fraud trend analysis and mitigation
  • General office skills, technical, and business communication
  • Familiarity with healthcare settings, patient care, charting, coding, and billing
  • Familiarity with inventory management, audit, purchasing, collection and documentation of evidence, chain of custody

Languages

English
Native or Bilingual
German
Elementary
Spanish
Elementary

Timeline

Property Manager

CJN
03.2024 - Current

Career Hiatus

Personal Project
03.2016 - 03.2024

Orthotist & Prosthetist Resident

Twin Cities Orthopedics
05.2014 - 03.2016

Women's Fashion Merchandiser

Macy's
09.2009 - 01.2014

Tax Preparer

H&R Block
09.2008 - 09.2009

Fraud Investigator and Analyst

US Bank
02.2005 - 09.2009

Accounting Specialist

US Bank
08.2003 - 02.2005

Advanced Specialty Degree/MSOP Equivalent - Orthotist And Prosthetist Practitioner

Century College

Associate of Science - Orthotics And Prosthetics Technician

Century College

Bachelor of Science - Accounting

Metropolitan State University
Allison Soderfelt