Allison Stedman
Murphy
Summary
Experienced and reliable server with nearly ten years of experience in the food industry. Expert in customer service, consistently enhancing guest satisfaction through friendly conversations and effective multitasking. Recognized for maintaining high cleanliness and organization while delivering exceptional experiences. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Chophouse
Murphy, NC
10.2025 - Current
- Managed multiple tables efficiently while maintaining attention to detail.
- Trained new servers on menu items, service standards, and POS systems.
- Implemented upselling techniques resulting in increased average check totals.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Waterfront Bar & Grill
Copperhill, TN
06.2025 - 12.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Used slow periods to restock supplies, ice, sauces, and to go items.
- Trained new servers on menu items, service standards, and POS system.
- Resolved customer complaints swiftly to enhance guest satisfaction and loyalty.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Server
Whiskey & Water
Blue Ridge, GA
03.2025 - 06.2025
- Managed multiple tables efficiently while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Operated toast POS and handled cash and card payments.
- Cleaned and organized work areas.
- Performed opening and closing duties, ensuring the dining area was prepared for smooth service transitions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food Service Associate
Harrah's Valley River Casino & Hotel
Murphy, NC
11.2021 - 03.2025
- Followed proper sanitation and safety protocols
- Developed positive relationships with customers and provided excellent service, resulting in repeat business from satisfied guests
- Leveraged hand-held trays to serve guests food and water
- Worked together to help teammates deliver exceptional service in high business volume periods
- Managed and communicated dietary restrictions and food sensitivities from guest to kitchen
- Proved successful at working in a fast paced environment
- Adaptable to menu changes and specials
- Demonstrated ability to adapt to menu changes
- Handled cash, credit/debit cards, and rewards transactions, keeping receipts organized and submitting them at the end of each shift
- Stocked and replenished beverages, condiments, and additional ingredients/supplies while maintaining a clean, organized workspace
- Verified accuracy of customer's orders on the check and the quality of the food on the tray before serving
- Inspected and rolled silverware for service
Server
Legends Steakhouse
Murphy, NC
07.2021 - 10.2021
- Maintained a clean, welcoming dining environment
- Remained calm and professional when dealing with difficult guests and high business volume
- Collaborated with team members both boh and foh via ear pieces to increase communication
- Carried out opening, running, shift change, and closing duties to keep service smooth
- Managed cash and card transactions accurately
- Maintained service area cleanliness and stocked to increase efficiency throughout the shift
Ecommerce Personal Shopper
Walmart
Blairsville, GA
05.2020 - 11.2021
- Consistently met deadlines and quality goals
- Provided personal shopping services ranging from fulfilling orders to dispensing orders into customers’ cars
- Verified accuracy and quality of items in orders to ensure overall customer satisfaction
- Memorized store layout to increase productivity
- Collaborated with team members for improvements on organization and job assignments
- Assisted customers with locating items and price checks along the route of fulfilling orders
- Interacted with guests over the phone regarding orders
Server
Rib Country
Hayesville, NC
08.2020 - 12.2020
- Interacted with guests over the phone and upon arrival for take out orders
- Maintained cleanliness of beverage and server stations, restocking as needed throughout the shift
- Handled high pressure situations with composure and provided excellent service during busy shifts
- Prepared sauces and additional sides for service
- Handled cash and card transactions accurately
Server
Fatz Cafe
Blairsville, GA
05.2019 - 03.2020
- Exhibited strong multitasking abilities, running multiple tables and orders, delivering with prompt service
- Extensive knowledge on the Aloha POS System
- Polished and rolled silverware throughout the shift
- Maintained customer satisfaction with check-in’s and beverage refills
- Built rapport with regular customers through attentiveness and friendly interactions
- Proved successful working in a fast paced environment
Sales Associate
SHOE SHOW INC
Murphy, NC
08.2018 - 05.2019
- Organizing racks and shelves for new displays
- Received orders and labeled products
- Operated a register while adhering to cash, card, and company policies
- Maintained a clean, organized workspace
- Handled exchanges and returns in accordance with store policies
- Helped customers locate items in their size
- Handled online orders with customers in store
- Regularly updated clearance and sale items
Server
Huddle House
Hayesville, NC
02.2018 - 08.2018
- Maintained clean dishes, utensils, tables, and work area
- Assisted guests over the phone with take out orders
- Utilized a shared register and drop box accurately
- Displayed enthusiasm and prompt, excellent service to guests
- Prepared tea, coffee, biscuits, and waffles to assist other team members
- Accepted and entered valid coupons to orders
Server
Esposito's Italian
Plant City, FL
03.2016 - 12.2017
- Fulfilled customers orders both in restaurant and over the phone
- Operated cash register for cash and card transactions
- Maintained a clean, organized workspace
- Assisted with cooking of pizzas, boxing and plating
- Collaborated with team members in high business volume
Education
High school diploma or GED -
Plant City High School
Plant City, FL01.2016
Skills
- Aloha POS (9 years)
- Wine Knowledge (6 years)
- Toast POS (5 years)
Certification
- ServSafe Certification
- March 2025 to March 2027
Timeline
Server
Chophouse
10.2025 - Current
Server
Waterfront Bar & Grill
06.2025 - 12.2025
Server
Whiskey & Water
03.2025 - 06.2025
Food Service Associate
Harrah's Valley River Casino & Hotel
11.2021 - 03.2025
Server
Legends Steakhouse
07.2021 - 10.2021
Server
Rib Country
08.2020 - 12.2020
Ecommerce Personal Shopper
Walmart
05.2020 - 11.2021
Server
Fatz Cafe
05.2019 - 03.2020
Sales Associate
SHOE SHOW INC
08.2018 - 05.2019
Server
Huddle House
02.2018 - 08.2018
Server
Esposito's Italian
03.2016 - 12.2017
High school diploma or GED -
Plant City High School