Hi, I’m
Allison Tyler
Urich,MO
Summary
Self-motivated Benefits Specialist demonstrating superior understanding of state and federal regulations and maintaining participant confidentiality. Collaborative individual with expertise in providing exemplary service regarding benefits support.
Overview
17
years of professional experience
Work History
State Of Missouri Department Of Social Services
Benefit Program Specialist
2021.06 - Current (3 years & 3 months)
Job overview
- Observed strict procedures to maintain confidentiality.
- Explained benefits to participants in easy to understand terms.
- Utilized First-Touch to ensure cases are completed while Participant is in-office.
- Connected with outside agencies to increase community outreach.
- Determined initial and ongoing eligibility for Missouri citizens for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance, Child Care Assistance, and both MAGI and non-MAGI Medical Assistance.
Citizens Memorial Hospital
Patient Accounts Representative
2014.07 - 2016.10 (2 years & 3 months)
Job overview
- Worked with patients to create debt repayment plan based on current financial situation.
- Researched billing errors and discrepancies to initiate corrective action.
- Assisted patients with submitting appropriate form and supporting documentation to MO HealthNet Spend Down Unit.
FedEx Office
Lead Production Coordinator
2006.05 - 2012.07 (6 years & 2 months)
Job overview
- Reviewed in-house stock to determine materials availability for production jobs.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Education
State Fair Community College , Clinton, MO
Associate of Arts from Business
07.2024
Skills
- Electronic Filing System
- Technological Knowledge
- ACA Standards Knowledge
- Financial Assistance
- Customer Inquiries
- Public Assistance Programs
- Customer Care
Accomplishments
Recipient of the Professional and Development Leadership Award, which provides the top 10% of team members in each department with $1500 to invest into their own professional development.
Timeline
Benefit Program Specialist
State Of Missouri Department Of Social Services
2021.06 - Current (3 years & 3 months)
Patient Accounts Representative
Citizens Memorial Hospital
2014.07 - 2016.10 (2 years & 3 months)
Lead Production Coordinator
FedEx Office
2006.05 - 2012.07 (6 years & 2 months)
State Fair Community College
Associate of Arts from Business
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