Allison Ugarte
Hooker,OK
Summary
Highly motivated, with a background in retail sales, and skilled in customer service. Demonstrated ability to achieve targets through communication and understanding of customer needs. Known for problem-solving abilities, and creating positive experiences that increase customer loyalty. Dedicated to helping others and fulfilling their desires. Detail-oriented paraprofessional with experience in classroom support and customer service. Known for effective time management and multitasking abilities, contributing to a positive learning and shopping environment. Ready to leverage strong communication skills to foster relationships and support diverse needs.
Overview
8
8
years of professional experience
Work History
Assistant Basketball Coach
Hooker Public Schools
Hooker, OK
09.2025 - Current
- Coordinated player development programs to enhance skills and teamwork.
- Provided strategic analysis of game footage to inform coaching decisions.
- Maximized physical talent of team through quality teaching and coaching.
- Demonstrated drills during practice sessions to help players hone their skills.
- Created scouting reports for upcoming opponents.
- Motivated players by providing positive reinforcement.
Paraprofessional
Hooker Public Schools
Hooker, OK
03.2025 - Current
- Support the classroom teacher with daily instruction and management of student activities.
- Supervise small groups of students during instruction time.
- Supervise students in classrooms, halls, cafeterias, and gymnasiums.
- Created and maintain positive relationships with students and colleagues.
- Conduct one-on-one tutoring sessions with struggling students when needed.
- Offer students personalized educational, behavioral, and emotional support.
- Assisted students with individualized learning plans and requirements.
- Monitored student progress and reported observations to educators.
Sales Associate
Hibbett Sports
Liberal, KS
09.2023 - 09.2025
- Follow the company's ideas and achieve the established goals.
- Collect payments and provide accurate change.
- Bag or package purchases, and online orders.
- Unbox new merchandise and restock shelves in organized arrangements to promote items.
- Compute purchases and receive and process cash or credit payments.
- Greet customers to determine their wants or needs.
- Develop trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
Babysitter
Family Members
Hooker, OK
08.2020 - 05.2024
- Instructed children in eating, resting and restroom habits.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Establishing trust through consistent communication with both parents and kids.
- Organized various activities, games, crafts and outings to keep children entertained.
- Monitored children's safety and well-being to prevent accidents and falls.
Waitress
Chapala's Mexican Restaurant
Hooker, OK
06.2021 - 08.2021
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
Plant Caretaker
Neighborhood
Hooker, OK
05.2018 - 08.2020
- Provided guidance to customers on proper plant selection and care.
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
- Raked, mulched, and composted leaves.
- Performed routine maintenance tasks, such as pruning, fertilizing, watering, and repotting plants.
Education
High School Diploma -
Oklahoma Panhandle State University
Goodwell, OKSkills
- Customer service
- Communication skills
- Cash handling
- Relationship building
- Time management
- Multitasking
- Sales techniques
- Active listening
- Special education support
- Small group and individual assistance
Accomplishments
- Superintendent's Honor Roll
- Triple A Award
- National Honor Society
- Headliner Scholarship
Languages
English
Full Professional
Spanish
Professional
References
Abril Ovalle - Store Manager
Hibbett Sports
1900 N Kansas Ave
Liberal, KS 67901
Phone: (620) 621-8161
Work: (620) 624-5615
Jennifer Velasquez - Special Educator
Hooker Elementary School
502 N Jefferson St
Hooker, OK 73945
Email: jvelasquez@hookerpublicschools.net
Phone: (719) 680-7733
Austin Elliott - Basketball Coach
Hooker Public Schools
301 N Broadway St
Hooker, OK 73945
Email: aelliott@hookerpublicschools.net
Phone: (806) 662-7419
Timeline
Assistant Basketball Coach
Hooker Public Schools
09.2025 - Current
Paraprofessional
Hooker Public Schools
03.2025 - Current
Sales Associate
Hibbett Sports
09.2023 - 09.2025
Waitress
Chapala's Mexican Restaurant
06.2021 - 08.2021
Babysitter
Family Members
08.2020 - 05.2024
Plant Caretaker
Neighborhood
05.2018 - 08.2020
High School Diploma -
Oklahoma Panhandle State University