Allison Vaughn
Nashville,TN
Summary
Experienced bartender with strong customer service, multitasking, and problem-solving skills. Proven success as an appointment center coordinator, assisting clients with accurate and effective answers. Consistently meeting sales, bookings, and customer service goals showcases dedication and proficiency in the role.
Overview
8
8
years of professional experience
Work History
Appointment Coordinator
Frontier Foundation and Crawl Space Repair
Joelton, TN
01.2025 - Current
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
- Assisted with training new staff members on proper appointment coordination procedures and best practices.
- Enhanced customer satisfaction by promptly addressing concerns and providing clear information on appointment details.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Worked to build relationships with customers and built potential for additional sales.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Bartender
The Goat
Nashville, TN
11.2023 - 07.2024
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
The Four Seasons
Nashville, TN
09.2022 - 11.2023
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions..
Bartender
Lucky Bastard Saloon
Nashville, TN
06.2021 - 09.2022
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Streamlined drink preparation processes for faster service during peak hours.
- Contributed to increased sales by upselling premium spirits and promoting nightly specials effectively.
- Collaborated with team members to ensure smooth operations and excellent customer experiences.
Lead Teacher
Community Childcare Agency
Hendersonville, TN
05.2020 - 06.2021
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Bartender
The Pub Nashville
Nashville, TN
05.2019 - 03.2020
- Provided training support to staff, focusing on bartending skills and customer service excellence
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Edley's Bar-B-Que
Nashville, TN
01.2018 - 05.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Station Camp High School
Gallatin, TNSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
Timeline
Appointment Coordinator
Frontier Foundation and Crawl Space Repair
01.2025 - Current
Bartender
The Goat
11.2023 - 07.2024
Bartender
The Four Seasons
09.2022 - 11.2023
Bartender
Lucky Bastard Saloon
06.2021 - 09.2022
Lead Teacher
Community Childcare Agency
05.2020 - 06.2021
Bartender
The Pub Nashville
05.2019 - 03.2020
Bartender
Edley's Bar-B-Que
01.2018 - 05.2019
Station Camp High School