Allison Volk
Bismarck,ND
Summary
Dynamic talent management professional with extensive experience in designing and implementing organizational development strategies that enhance efficiency and elevate employee satisfaction. Proven ability to leverage data-driven insights to identify areas for improvement and initiate transformative change. Committed to cultivating a culture of continuous learning and development, fostering an environment where employees thrive and contribute to organizational success. Adept at aligning talent initiatives with business objectives to drive sustainable growth and innovation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources & Organizational Development Manager
Bank of North Dakota
11.2017 - Current
- Manage compensation administration to include: salary structure development and maintenance, job evaluation, salary benchmarking and internal equity reviews.
- Create, revise, and enforce HR policies and procedures to maintain a cohesive work environment and ensure consistency.
- Serve as the point of contact for resolving employee concerns, conflict resolution, and fostering a positive organizational culture.
- Oversee the recruitment, onboarding, performance management and payroll processes for the bank.
- Administer Succession Planning and assist incumbents career pathing in developing personal development plans.
- Design and implement leadership development programs to enhance current leadership capabilities and support succession planning.
- Ensure HR practices comply with federal, state laws, including managing risk and maintaining employee records.
- Cultivate and maintain a positive organizational culture that aligns with BND’s core values, vision, and mission.
- Identify learning opportunities and design and implement training programs to enhance employee skills and career development and serve as the PeopleSoft Enterprise Learning Management Administrator for the organization.
- Manage HR department budget and salary budget for the organization.
Training & Development Administrator
State of North Dakota - Office of Management & Budget
Bismarck, ND
07.2015 - 11.2017
- Develop and conduct needs assessments, organize and conduct focus group meetings, and meet with agency personnel to determine training needs.
- Determine training programs to be offered, who will present the programs, how material will be developed and presented, and the costs of the programs.
- Advise and assist other state agency training officers in developing training programs; recommend various trainers, programs, and materials that a requesting agency may use in their program development.
- Develop requests for proposals, determine contract providers, and authorize and monitor contracts.
- Research and recommend current technology, equipment, and software for use in the presentation of training programs.
- Develop and/or conduct courses, workshops, seminars, and other presentations on a variety of subjects.
- Direct and supervise activities within the training section; plan, assign, and monitor the work of assigned staff.
- Monitor the recordkeeping for the training function; monitor the state employee training revolving fund.
- Evaluate training effectiveness, determine areas requiring improvement, and implement changes.
Training & Development Manager
Kadrmas, Lee & Jackson (KLJ)
12.2013 - 07.2015
- Analyzed the business need and recommend, design, develop and deliver a full menu of delivery options including instructor led, virtual classroom, webinar, eLearning and blended learning solutions.
- Worked closely with management, subject matter experts and vendor representatives to understand and execute learning initiatives.
- Evaluated training program effectiveness and commit to continuous improvement based on data.
- Researched, demoed and selected a learning management system to fit the current and future learning needs of the organization.
- Implemented Taleo by Oracle learning management system and educate employees on its purpose and functionality.
- Tracked and reported results of training programs to key stakeholders.
Training Specialist
Community Options Inc.
07.2010 - 12.2013
- Identified training needs within the organization and created action plans to achieve those objectives.
- Conducted training in-person, via video conferencing, and online for staff development and new staff orientation.
- Maintained extensive knowledge of the Employment Services program requirements, including state and federal policies and procedures.
- Performed extensive research and developed modules and tests for Community Options Online Learning System a home grown, customizable LMS.
- Created PowerPoint presentations and print materials for educational purposes.
- Wrote scripts and performed on screen reporting / role playing for training videos.
- Operated video camera and Pinnacle editing software.
- Performed data entry and examined monthly training reports to ensure completion of training components and compliance.
Education
Master of Arts - Management- Organizational Development
College of St. Scholastica
Duluth01-2011
Bachelor of Science - Information Media – Instructional Design And Training
St. Cloud State University
St. Cloud, MN01-2005
Skills
- Ethics and compliance
- Organizational culture
- Instructional design
- Learning facilitation
- Compensation and benefits
- Job architecture/ organizational structure design
- Salary structure and incentive pay design
- Workforce planning
- Succession planning
- Recruitment and selection
- Diversity and inclusion
- Employee engagement
Certification
- SHRM-SCP – Society of Human Resource Management, Senior Certified Professional - 1/2019
- Human Resource Management School- Graduate School of Banking in Madison, WI - 4/2018.
- Real Colors Certified Trainer - 4/2016
- Prosci Certified Change Management Practitioner – 7/2020
- Graduated from the College of St. Scholastica Magna Cum Laude with a GPA of 4.97
Timeline
Human Resources & Organizational Development Manager
Bank of North Dakota
11.2017 - Current
Training & Development Administrator
State of North Dakota - Office of Management & Budget
07.2015 - 11.2017
Training & Development Manager
Kadrmas, Lee & Jackson (KLJ)
12.2013 - 07.2015
Training Specialist
Community Options Inc.
07.2010 - 12.2013
Master of Arts - Management- Organizational Development
College of St. Scholastica
Bachelor of Science - Information Media – Instructional Design And Training
St. Cloud State University
Technical Skills
Experience using the following technology:
Microsoft CoPilot, Excel, Word, Outlook, PowerPoint
Oracle PeopleSoft: Human Capital Management, Enterprise Learning Management, Enterprise Performance Management
Oracle Taleo
OnCourse Learning Platform
Articulate 360
ADP - HR Management Software
Knowbe4- Cybersecurity Learning Platform
Chat GPT