Allison Walker
Grove City,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Support Assistant
Ohio Health Hospital
01.2023 - Current
- Enhanced patient satisfaction by providing timely and compassionate support in daily tasks.
- Assisted nursing staff with patient care, improving overall efficiency and quality of service.
- Provided emotional support to patients and their families during difficult times, easing anxiety and stress.
- Streamlined communication between patients, medical professionals, and family members for better coordination of care.
- Facilitated patient mobility through careful assistance with transfers, ambulation, and positioning.
- Observed and reported changes in patients'' conditions promptly, resulting in timely interventions from healthcare providers.
- Increased patient comfort by addressing concerns proactively and making appropriate accommodations as needed.
Customer Service Worker
Flyers Pizza
09.2019 - 06.2022
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and complaints.
- Streamlined call-handling processes for improved customer service experience and reduced wait times.
- Developed rapport with clients through active listening, empathetic communication, and personalized solutions.
- Collaborated with team members to achieve shared goals, consistently meeting or exceeding performance metrics.
- Supported new team members in training initiatives by sharing knowledge, best practices, and providing guidance as a mentor.
Education
High School Diploma -
Grove City High School
Grove City, OH06.2021
Skills
- Emotional intelligence
- Decision-making abilities
- Empathy and compassion
- Effective communication
- Team collaboration
- Time management
- Adaptability and flexibility
- Critical thinking
- Active listening
Languages
Spanish
Elementary
Certification
Esthetics License
Timeline
Patient Support Assistant
Ohio Health Hospital
01.2023 - Current
Customer Service Worker
Flyers Pizza
09.2019 - 06.2022
High School Diploma -
Grove City High School
Esthetics License
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